23/10/2026
Storm Austen is hitting the South West hardest today, with strong winds and heavy rain right across the region. 🌬️🌧️
We know how exposed homes down here can be, especially near the coast. If the storm leaves your heating or cooling playing up, our South West team is ready to help.
A few quick checks from our engineers:
🔌 Power cut? Most boilers need electricity, even gas ones. Once the power’s back, yours should restart. If not, try a reset.
🍂 Once it’s safe, clear leaves, sand and debris from heat pumps, air con units and flues. Coastal homes can get a lot blown in.
🌡️ Keep your heating ticking over. A bit of steady warmth helps stop damp setting in after days of heavy rain.
More wind and rain is forecast over the weekend and into next week, so these are worth keeping in mind.
Need a hand? Call us on 0330 383 0000 or visit customheat.co.uk.