02/01/2013
Here's a review from a customer that was just posted to Yelp!
"I meant to post this review several weeks ago, but I was reminded when I received another comment about how great my shower turned out. My situation is that after moving out of state last year, I now have renters in my condo unit. Being long-distance, this definitely added a level of complexity to the coordination of the repairs (shower...as well as hardwood flooring and drywall). While it was tempting to try a band-aid fix, I wanted a repair that I knew would be done right and I would not have to deal with this problem again in the near future. After having discussed the problem with a few other repairmen, I knew immediately from the first time that I talked to Kristopher that he was extremely knowledgeable on the subject. It is a family-owned business and it was very reassuring to know that Kristopher would be doing the work and not just checking on someone less experienced that he has hired.
Kristopher was able to meet me afterhours to provide a quote for the necessary work which involved tearing out the marble tile floor as well as the threshold since it was a step-in shower. Kristopher was very fair in his pricing and honest about when he would be able to get to it. I did not consider it a bad thing that he was booked out in advance for awhile. However, he was very flexible in scheduling the work (especially considering it was the holidays) and got to me shortly after our meeting. Kristopher and his assistant worked several long days to repair the shower. After tearing out the floor, there was more leakage than he had anticipated and ended up having to strip out two more layers than he had expected. Since it is difficult to exactly match marble tiles to what was placed there many years ago, Kristopher recommended some other tiles that ended up looking great! I actually like them better and trust that they will holdup better. He also reset the shower door much better than it had ever been in place before. After he completed the work, there was a small leak on one of the seals where the shower door closes. He came back out the next day and took care of that.
All in all, I was extremely happy that I decided to choose Kristopher to do this shower work. He showed up when he said he would show up, was always able to communicate what was going on and he took a tremendous amount of pride in his work. He was not just looking to get the job done as quickly as possible and move on to something else. Most importantly, the quality of work that was done is second to none and at a very fair price. My shower looks better than when it was brand-new!"