Dillon Mathis Plumbing Services

Dillon Mathis Plumbing Services Hometown plumbing service! Insured with 10 years experience in commercial and residential plumbing!

01/22/2026

IMPORTANT INFO: With the amount of snow coming and freezing temperatures everyone needs to know where their water meter is located outside in their yard. You may mark it by putting a bucket over it or by flagging it. (Flags are available for Troy residents at Troy City Hall) You also need to have a cutoff tool available in case of a water issue during these extremely frigid temperatures. Stay safe

01/10/2025

The homeowner's severe cold weather survival guide

Inside the house
If you've prepped your house for the winter weather, you're ahead of the game. When the temperature actually drops, here are a few more steps to take.

- Keep your house heated to a minimum of 65 degrees. The temperature inside the walls where the pipes are located is substantially colder than the walls themselves. A temperature lower than 65 degrees might not keep the inside walls from freezing.

- Check the location for the main water shutoff in your home. And refresh your memory on—or learn—how it works, in case you have to use it.

- Open hot and cold faucets enough to let them drip slowly. In severely frigid temperatures, keeping water moving within the pipes will help prevent freezing.

- Check that fireplaces, wood stoves, and electric heaters are working properly. Make sure there are no combustible items near the heat sources and watch them closely, especially the first time in the season you use them.

- Keep your fireplace flue closed when you’re not using it.

- Ask a neighbor to check the house regularly any time you're away. If pipes freeze or if there's a water leak, quick action could mean far less damage. If you plan to be away for an extended period, have the water system—including swimming pool plumbing, if applicable—drained by a professional to keep pipes from freezing or bursting.

Outside the house
- The weight of snow could damage your roof. Backed-up gutters might allow water to seep into your house. Vigilance is key during severe weather—stay ahead of the potential hazards outside your home.

- Keep sidewalks and entrances to your home free from snow and ice. You don't want anyone to slip and fall.

- Watch for ice dams near gutter downspouts. Ice dams can cause water to build up and seep into your house. Clear gutters of leaves and debris to allow runoff from melting snow and ice to flow freely.

- Run your swimming pool pump at night when the temperatures are expected to go below freezing. This will keep the water flowing through the pipes.

- Keep your garage doors closed. This will prevent weather damage to whatever's stored in there. Plus, if your garage is attached to your house, the home entrance door from the garage is probably not as well insulated as an exterior door so this will keep more heat in.

- Double-check for dead, damaged, or dangerous tree branches and have them removed. Even if they looked sound earlier in the year, trees can be affected by ice, snow, or wind. When stressed, branches can fall and damage your house or car, or injure someone on or near your property.

In the event of a problem
Sometimes the unfortunate happens—but quick action can minimize the damage. And if you have a standard homeowners insurance policy, it’s likely you're covered for most deep freeze disasters.

- Don't wait for frozen pipes to burst. If your pipes are frozen, take measures to thaw them immediately, or call a plumber for assistance.

- If your pipes burst, first turn off the water. You know now where the main water shut-off is, right? Cut off the flow, then attend to the mess and …
Properly dry and repair any water damage. This will help prevent any potential problems with mold.

- Call your insurance professional as soon as possible. He or she will help you understand what's covered by your policy. And familiarize yourself with the claims filing process.

Had a customer call about a main line backing up into her home.  showed up and cleared her blockage with the jetter. I r...
01/02/2025

Had a customer call about a main line backing up into her home. showed up and cleared her blockage with the jetter. I removed a sanitary tee fitting and installed the correct wye fitting to keep her drains flowing properly and now she’s back in service!

Thank you for your service!
Dillon Mathis Plumbing Services

When the floor professional claims he can pull and reset your toilets!!! 😳 🚽 🏃 we arrived to install 2 new toilets and a...
01/02/2025

When the floor professional claims he can pull and reset your toilets!!! 😳 🚽 🏃 we arrived to install 2 new toilets and after removing the old ones, we discovered what the floor professional left her with, two severely damaged/broken flanges!! Dillon Mathis Plumbing Services repaired the issue with the correct fittings and restored her plumbing to excellent working condition!

Thank you for your business!!

Another task successfully completed and checked off the list. Multiple PVC drains and PEX water lines were installed, fo...
11/21/2024

Another task successfully completed and checked off the list. Multiple PVC drains and PEX water lines were installed, followed by the installation of the stainless steel appliances and chrome fixtures!

*The baseboards were still being installed when these photos were taken.

09/11/2024
Compared to most issues I encounter, this one is relatively minor. Nevertheless, calcium deposits are a significant conc...
08/15/2024

Compared to most issues I encounter, this one is relatively minor. Nevertheless, calcium deposits are a significant concern in this area. To extend the lifespan of your water heater tank, ensure regular flushing every six to twelve months. Alternatively, consider hiring Dillon Mathis Plumbing Services to perform this maintenance task. Dillon Mathis Plumbing Services

07/03/2024

If you plan on attending Troy Community Involvement Days this year, make sure you sign up for the raffle! Dillon Mathis Plumbing Services will be donating a new Ge**er toilet(as pictured) and giving away a free install along with it! Hope to see everyone there!

Ash Metal Works, LLC has selected us to provide plumbing services for their latest project, and we are grateful for the ...
06/28/2024

Ash Metal Works, LLC has selected us to provide plumbing services for their latest project, and we are grateful for the opportunity! This double vanity turned out wonderful! Loved the backsplash and the color choices! Give Dillon Mathis Plumbing Services a call for any of your plumbing needs!

Address

Troy, TN
38260

Opening Hours

Monday 8am - 4pm
Tuesday 8am - 4pm
Wednesday 8am - 4pm
Thursday 8am - 4pm

Telephone

(731)4460947

Website

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