09/02/2026
π¨ This is why hiring the right plumber matters!
This water heater was only one month old and had been installed by another plumber in an application where a direct-vent water heater was required. The heater would not stay lit, but that was only part of the problem.
The bigger concern was the improper installation and venting. A gas water heater that is not installed and vented correctly can create a serious carbon monoxide hazard and potentially put the lives of everyone in the home at risk.
Thankfully, the heater would not stay lit, which helped prevent the situation from becoming something much worse.
Next Level Plumbing was able to install the proper water heater for this application, correcting the venting and installation issues and, most importantly, providing the customer with the hot water she neededβsafely and properly.