07/29/2026
Tankless water heater was throwing an ignition code. Customer was out of hot water for a few days. After diagnosing the issues and talking with technical support was able to identify that the condensation line was installed incorrectly. By another company and the secondary heat exchanger was full of condensation and not allowing the unit to fire we were able too clear all of the condensation out of the heat exchanger, and we also re-piped the condensation line to manufacture specifications, getting the Customer hot water by the end of the day. We will be returning to flush the unit tankless water heaters should be flushed and cleaned once a year if you are having any issues with your current tankless water heater or don’t know when the last time it was serviced, give us a call to get on the schedule 541-606-9109