PRIME AC AND HEAT

06/05/2026

Five years ago, one of our team members handed out a simple Prime AC & Heat business card while standing in a grocery store.

No sales pitch.

No pressure.

No appointment booked.

Just a friendly conversation and a business card.

Most people would throw that card away.

This homeowner didn't.

For FIVE YEARS he kept it.

Through Texas summers, winter freezes, life changes, and countless opportunities to call someone else, that card stayed with him.

Then one day when he finally needed HVAC service, he knew exactly who he was going to call.

Prime AC & Heat.

As business owners, we're constantly chasing leads, marketing campaigns, social media posts, and advertising. But this experience reminded us of something incredibly important:

People don't always buy today.

Sometimes they remember how you made them feel.

Sometimes trust is built years before a customer ever picks up the phone.

This video is a reminder that every interaction matters. Every conversation matters. Every employee represents your company whether they're on a service call, at a grocery store, or simply helping someone in their community.

To this customer, thank you for trusting us after all these years.

And to our team, thank you for representing Prime AC & Heat with professionalism every single day.

If you're a homeowner looking for an HVAC company that values relationships over transactions, we'd be honored to earn your trust too.

At Prime AC & Heat, we're committed to:

✅ Honest recommendations
✅ Professional service technicians
✅ Quality installations done right the first time
✅ Permits and inspections included
✅ Financing options available
✅ Industry-leading warranties
✅ Treating every customer like family

Serving homeowners throughout:

📍 Lewisville
📍 Flower Mound
📍 Highland Village
📍 Corinth
📍 Coppell
📍 Carrollton
📍 Frisco
📍 Plano
📍 Grapevine
📍 Southlake
📍 Keller
📍 Roanoke
📍 And surrounding DFW communities

📞 Call Prime AC & Heat
972-400-3602

🌐 www.primeacandheat.com

If this story inspired you, please Like, Comment, and Subscribe.

Sometimes the smallest actions create the biggest opportunities.

And sometimes a single business card can change everything.

06/01/2026

Check out Part 2

A few weeks ago, we shared the story of a homeowner who spent over ...

05/31/2026

🎉 WOW. We officially crossed 1,000 Google Reviews! ⭐⭐⭐⭐⭐

What started as a small family-owned HVAC company has grown into one of the highest-rated HVAC companies in DFW, and it's all because of YOU. ❤️

Every service call, every installation, every repair, every maintenance visit, and every referral has helped us reach this incredible milestone. We don't take a single review for granted.

At Prime AC and Heat, our mission has always been simple: ✅ Show up when we say we will ✅ Treat customers like family ✅ Provide honest recommendations ✅ Deliver 5-star service every single day
From emergency AC repairs in the Texas heat 🥵 to complete HVAC system replacements 🏠❄️, we've had the privilege of serving thousands of homeowners throughout Lewisville, Flower Mound, Highland Village, Corinth, Coppell, The Colony, Frisco, Grapevine, Southlake, Plano, and beyond.

This milestone isn't about us.
It's about the amazing customers who trusted us with their homes and took the time to leave a review.

So from the entire Prime AC and Heat family...
🙏 THANK YOU for helping us reach 1,000+ Five-Star Reviews!

Now let's see how fast we can get to 2,000! 🚀
📞 Need AC Repair? 📞 Need a New HVAC System? 📞 Need a Second Opinion? 📞 Need HVAC Maintenance?

We're ready to help.

⭐ 1,000+ Reviews 🏆 5.0 Rating 📍 Serving DFW Homeowners ❤️ Family-Owned & Operated

05/30/2026

Check this video out 😀

SUMMER IS HERE... and one of the most common reasons your air condi...

05/27/2026

Customer Spent $30,000 on HVAC… We Had to REMOVE It! (Part 1)

A homeowner spent OVER $30,000 on brand-new Fortuna HVAC equipment… only for it to be REMOVED and refunded less than 30 days later. 😳

In this video, we take you behind the scenes as Prime AC & Heat begins the full HVAC transformation. From airflow issues and poor installation practices to system design concerns, we break down exactly what went wrong and why the homeowner decided to start over.

Now we’re coming back with a complete Amana S Series inverter system redesign to give this homeowner the comfort, efficiency, and quality they should’ve had from the beginning.

🔥 In this series you’ll see:
Why the original system failed
What we found during inspection
Real HVAC design problems homeowners never see!

Ductwork and airflow corrections
Full Amana S Series installation process
Behind-the-scenes HVAC work in Texas attics
Honest reactions from the homeowner

At Prime AC & Heat, we believe homeowners deserve quality workmanship, proper system design, and an Ultimate Customer I Experience.

📍Serving Lewisville, Flower Mound, Highland Village & DFW
📞 972-400-3602
🌐 https://www.primeacandheat.com

👇 Comment below: Would YOU trust a company after spending $30,000 on a system like this?

A homeowner spent OVER $30,000 on brand-new Fortuna HVAC equipment…...

05/25/2026

Today, we pause to remember and honor the brave men and women who made the ultimate sacrifice for our freedom. 🇺🇸

This Memorial Day, all of us at Prime AC and Heat are grateful for the heroes who gave everything so we can enjoy time with our families, build our businesses, and live freely every single day.

As we spend today with loved ones, let us never forget the courage, service, and sacrifice of those who served our country and never made it home.

From our Prime family to yours — thank you to all who have served, and we honor the fallen who will never be forgotten. ❤️🤍💙

05/22/2026

Our office staff is ready to answer your calls when it matters most!

05/21/2026

A+ Service for our Dallas Neighbors! ⭐⭐⭐⭐⭐

​There’s nothing we love more than a happy customer. Kat’s house was dealing with some ongoing issues from previous owners, and we were happy to step in, get things running right, and walk her through the process.

​Experience the Prime AC & Heat difference:
​On-time service ⏰
​Transparent pricing 💵
​Friendly experts 🛠️

972-400-3602

05/19/2026

Another happy homeowner in Flower Mound, TX! ⭐️⭐️⭐️⭐️⭐️

At Prime AC & Heat, we believe great HVAC service is about more than fixing an AC system — it’s about delivering comfort, trust, and the ultimate customer experience from start to finish.

Our team specializes in:
✔️ AC Repair
✔️ AC Installation
✔️ Heating Repair
✔️ High-Efficiency HVAC Systems
✔️ Indoor Air Quality Solutions
✔️ Same-Day HVAC Service
✔️ Preventative HVAC Maintenance

Proudly serving Flower Mound, Lewisville, Highland Village, Coppell, Grapevine, Frisco, Plano, Carrollton, and surrounding DFW areas.

If you're looking for trusted AC repair or HVAC installation in Flower Mound, TX, our team is here to help with professional service, honest recommendations, and high-quality installations built to last.

Thank you to all of our amazing customers for trusting Prime AC & Heat! 💚

📍 Flower Mound, TX
📞 972-400-3602
🌐 www.primeacandheat.com

05/13/2026

Please help us give a warm welcome to the newest member of the Prime AC & Heat family — Cierra Mathews! 👏

Cierra joins our team as a CSR/Dispatcher and brings positive energy, professionalism, and a true passion for helping customers. She is detail-oriented, dependable, and committed to creating the best possible experience for both our homeowners and team members.

Her welcoming attitude, strong communication skills, and dedication to customer service make her a great addition to the Prime family, and we are excited to have her on board!

Welcome to the team, Cierra!