08/27/2026
Responsibilities:
-Greet customers and assist with parts inquiries in person, over the phone, and electronically.
-Identify the correct replacement parts based on customer requests, equipment information, inspections, or descriptions of equipment issues.
-Process parts sales accurately using the dealership's sales and inventory management system.
-Accept payments, process credit account transactions, and issue receipts.
-Research and source parts using manufacturer catalogs, vendor websites, and online resources.
-Maintain appropriate inventory levels by monitoring stock and placing replenishment orders.
-Receive, inspect, stock, and organize incoming inventory.
-Process freight claims for damaged or incorrect shipments.
-Handle customer returns and warranty claims in accordance with company procedures.
-Assist with shipping and receiving operations as needed.
-Maintain a clean, organized, and safe parts department.
-Build positive relationships with customers by providing knowledgeable and timely service.
