01/05/2023
How do you maintain one of the highest client retention rates in the industry? You do it by being there for your clients!
A tenant who refused access to the unit for months, going so far as to bolt the door shut, and hermetically seal all the windows, lets the unit fill with roaches, and then randomly skipped town, after setting off fogging agents in the unit, and leaving behind piles of junk.
Needless to say, insects of all varieties were now on the move into the other units, and the property manager was apoplectic!
At 9pm, she makes a frantic phone call. No worries, we’ve got your back.
By 1am we had finally tamed this beast, and serviced all the surrounding units. One lady was super sweet and even brought us pizza. This was a tough battle, this entire unit was covered in grease and filth, but glad we could restore peace to the people of the building.
What we do isn’t glamorous, but in cases like this, you can easily feel the quality of life upgrade our services provide to those in need😀👍💯
