09/30/2024
Customer Service Spotlight: Chris Lockhart, Director of Technical Services 🔧🎉
We’re excited to recognize the exceptional commitment of Chris Lockhart, who was recently promoted to Director of Technical Services. 🎊 Chris went above and beyond to support a customer during a high-end Moovair system installation. 💨
On the final day of installation, Chris spent considerable time troubleshooting over the phone when the call unexpectedly dropped. Despite this, he quickly reconnected and determined that on-site assistance was needed—even though it was after hours. Without hesitation, he headed to the site to provide hands-on support.
At 7:48 PM, we received a call from the customer letting us know the system was up and running, thanks to Chris’s determination and expertise. 💪🙌
Chris’s unwavering dedication to ensuring our customers’ success—no matter the time—truly exemplifies his leadership and technical acumen. 👏 Thank you, Chris, for going the extra mile! 🌟