Our success is rooted in guaranteeing quality craftsmanship and qualified and background checked contractors. RF Installations LLC (RFI) is the largest millwork installation service provider in the USA, with over 700,000 transactions per year, servicing over 44 states. With more than 27 years of installation experience, RFI’s success is rooted in an attention to detail, craftsmanship, and the cust
omer experience. Throughout the years, RFI has developed into a sophisticated installation services partner with a deep understanding of how our services help to drive the bottom line of its clients and customers. Compliance Department
RFI is registered to transact business in 44 states, and professionally licensed with 30 State Contractor Boards and over 350 Local Agencies. Hold over $600,000 in Contractor Bonds, and are licensed and insured for most types of construction. Assist all independent contractors with successfully completing the on boarding process to ensure they meet all legal requirements. Have developed an Internal & Contractor audit structure to aid in assuring independent contractors in continuing to meet all legal requirements. Customer Relationship Management (CRM) System
Custom CRM system developed to conveniently store all customer purchase order information with a clean interface and ease of use, and an added layer of accountability to the customer relationship management process. Improves customer experience by providing everyone access to customer relationship detail, including notes concerning an install, and upload documents and photos. Scheduling capabilities for the independent contractor and their crew members, with built in processes to ensure legal EPA RRP requirements are met for all pre 1978 installs. Pre-populates customer information on required documents for installers to submit, and conveniently stores these documents for future retrieval if needed. Stores independent contractor pay cycle checks received from RFI, and has contractor pay cycle capabilities to assist independent contractors with paying their crew members. RFI Field Managers
The face of RFI in the local market, and primary partner and advocate for the independent contractors. Local subject matter expert on program and processes. Recently, RFI earned #26 on Qualified Remodelers Top 500 Remodelers 2020. Recognitions like this is what we hope to celebrate with you in the future as our partnership advances with the goal of serving the clients and customers. As always, do not ever hesitate to reach out to anyone on our team for assistance, questions, comments, etc.
