10/15/2026
🏠 Remember that conversation we have on every onboarding call? This is it.
Barre , ma. roof update. We stripped the sheathing today and found a couple of broken rafters underneath. 😬
Nobody could have seen these from the ground. Not us, not the homeowner, not the guy who quoted it cheaper.
But we already talked about this. On the onboarding call, before anything was signed, we asked permission to bring exactly this kind of find straight to them. Photos, the honest explanation, and the number, before we touch it.
So we called. They gave us the green light. Rafters get replaced today. ✅
Good news too — we inspected all the insulation while we were in there. Dry, intact, in great shape. Nothing to replace. We'll have it buttoned up before we leave tonight. 🔨
That's the whole system. We don't find surprises and hope you don't notice. We agree up front on what happens when we do.
📞 508-277-0120
508-810-7353