06/19/2026
Trouble at the Lake House 🏡🐟 Ting customer Rob had noticed power surges many times a day while at his lake house. A couple months later, he received a fire hazard alert while not there. Our Fire Safety Team was able to help coordinate an electrician to investigate, where he discovered a loose neutral in the main electrical panel. Once repaired, both the fire hazard and power surge alerts resolved. Rob shared with us:
“We think the wire from the branch circuit to the neutral bus bar may have come loose at some point during the tornado that hit last year or when repairs were made in the subsequent months. We are very happy that this was detected by Ting before something more serious happened.”