10/06/2026
We asked Brandon what he wishes homeowners did more often, and honestly, his answer surprised even us.
😲
His biggest homeowner pet peeve has nothing to do with your AC or furnace. It’s all about one simple thing: courtesy.
When a technician comes into your home, they’re a guest. They don’t know where the attic stairs are, where the thermostats are, or which rooms they need to access.
A quick “here’s the lay of the land” tour and being available for a few simple questions can make a big difference. It helps your tech feel more comfortable in your home and, ultimately, helps them do their job better for you and your family.
It seems small, but a little courtesy can go a long way.
What do you think? Do you give your tech the grand tour?