09/05/2026
🌱 A Quick Clarification About Year-Round Service & Extra Work
I want to take a moment to clarify how our yearly lawn service agreements work, particularly as we head toward the slower-growing season.
Unless otherwise noted, our regular customers are on a yearly service plan that renews January 1st and is divided into equal monthly payments.
Your monthly payment is not a per-visit charge. It is your yearly service cost divided evenly across 12 months.
During the spring and summer, your property may require considerably more visits and more work than your monthly payment would normally cover if each visit were billed individually. For example, a property paying an effective rate of around $50 per visit may actually require $75-$80 worth of work per visit during peak growing season.
Rather than raising and lowering your bill throughout the year, we spread the cost across 12 equal monthly payments. During the slower season, growth naturally decreases and service frequency is reduced. Weekly properties generally transition to biweekly service as needed. Your monthly payment remains the same because the reduced winter workload is what balances the heavier workload and discounted pricing provided during the growing season.
The slower season also gives us more opportunity to take care of smaller maintenance items around your property when time allows. However, there is an important distinction between routine lawn service and additional projects or services.
Extra Work
Any work outside of your normal service agreement needs to be discussed, priced, and scheduled separately.
If your regular service is $100 per month and you request an additional project priced at $200, that project does not replace your monthly service payment. Your normal $100 monthly invoice is still due, and the additional work is billed separately based on the work actually performed.
We understand the thought of, “Since you’re already here and aren’t mowing as much, can you just do this instead?” But the monthly agreement doesn’t work as a bank of unused mowing visits or credit toward unrelated projects. The reduced winter schedule is already factored into the discounted year-round price you receive.
We genuinely try to help our customers whenever we can. However, we also have a schedule and other customers waiting for us. Even something that seems like a “quick job while you’re here” takes time, labor, equipment, materials, and sometimes means delaying someone else’s scheduled work.
For that reason, all additional work must be scheduled and may carry an additional charge. Please ask! We’re happy to discuss it, give you a price, and get it on the schedule.
Complimentary Work
There will absolutely be times when we do something extra at no charge.
Sometimes that’s simply our way of saying thank you. It may be because you’ve referred customers to us, supported the business, or because we’re running a promotion and would like the opportunity to photograph or advertise a particular service.
When we choose to throw something extra in, we are happy to do it. 🌱
We simply ask that complimentary work not create an expectation that future additional services will also be free.
We work hard to keep our year-round customers at fair, predictable monthly rates while still providing the level of service their properties need throughout the changing seasons.
Thank you for understanding, and as always, thank you for supporting ValleyCuts Lawn Care.
