19/03/2022
This is my main issue with what I’ve seen being touted as “net zero” or “passive heating and cooling” or “vegetative” buildings. They are notionally able to perform well, but in practice, their occupants a) don’t know how to use it - there may have been training during “commissioning” but staff turnover means few or no people know how to manage the systems, b) the occupants don’t care, because facilities management is just another thing to think about and they already have too much work, c) the systems are poorly designed and occupants have to come up with workarounds, or disable automate systems that conflict with use, or d) the architects are essentially beta testing a new approach that doesn’t work well or breaks down over time and never gets repaired.
There’s so much new “sustainable” architecture being built and showcased that is simply meant to appear impressive, but actually fails to take the occupants into account in any deep way.
Research shows people don’t understand how to use high-performance buildings. Does architecture need a UX breakthrough?