08/13/2026
Who else has Quickbooks online?
Up until 7/31/2026 I had nothing but praise for the easy of use of this program. Today 8/13/2026 I can no longer say that! I have been locked out of my account, due to cyber fraud, all month long. Nothing has been taken from my account but my login information was changed and a new bank account added, credit card and loan had be applied for! During this duration I have been unable to do any estimates, process invoices, accept cc payments, rectify any payments received, update and order inventory, and so on. I’m happy to hear they have caught it and stop the fraudulent activity from happening but this has been way to long of a process to get it reactivated. The amount of hold times and transfers from one department to the other is unacceptable.
I’m writing this post while currently on hold. My phone time counter currently has me at 4hrs 26mins and 48sec.
I have missed multiple calls(potential job opportunities$$$) and I’m leaning heavily on changing my program and seek legal counsel.
Any suggestions of a new accounting software and a great business legal team would be greatly appreciated. Thank you in advance.
Have a blessed day!