Phoenix Equipment Restoration

04/23/2026

06/18/2025

Cause & Origin as to why my facilities DVR Camera System dropped it's IP address and just power cycles on/off. Found (3) swelling capacitors on board (easy fix); however, thermal damage found to the USB port's 5V power input/output circuit which is tied to the unit's main 5v rail. Unit deemed KAPUT!

05/14/2025

Client: "My Boiler is not working."
Phoenix ER: "I think we found the problem..."

05/12/2025

Another C&O Investigation complete.

My Spidey Senses concluded that the cause of water flowing from under the center of this furnace was caused by the dislodged condensate hose (pictured). Simple fix too...

03/28/2025

Testing Chloride & ph levels of soot residue contamination to determine scope of how corrosive the soot residue is during an initial evaluation.

09/05/2024

Diagnosis & repair of another Vitamix Blender whose Drive Socket will not spin. Found the dislodged set screw in bottom & re-installed. Easy fix...

09/05/2024

Diagnosis and replacement of faulty Potentiometer Switch on Vitamix Blender

03/25/2024

We performed another Cause & Origin (C&O) Investigation of a dryer fire today. This potentially deadly situation was caused by lint buildup within the flexible exhaust duct. The inner flexible coil of the exhaust tube catches lint with it's "accordion rings" causing lint to clog, which ultimately leads to this. Phoenix ER highly recommends that everyone replace their flexible exhaust duct with solid round ducting to avoid this potentially deadly fire hazard. Thankfully, there were no injuries on this one, except for the dryer and the wall behind it.

01/24/2024

Absolutely the most gnarly over the range microwave we have cleaned in my 22+ years of restoring electronics/appliance contents. That 1/8" brown film is grease...