08/18/2026
A homeowner reached out to us after an inspector discovered damage to their home during a sale. After our inspection, we found a manufacturing defect on their roof. We provided assistance throughout the warranty process, to help the homeowner claim for the defect. In this process, we pulled shingles, mailed them off for analysis, processed paperwork from the manufacturer and consequently, their claim was approved. As a result, we were able to replace their damaged roof. This saved the homeowner several thousand dollars in potential repair costs. Providing these services and liaising with the manufacturer, we were able to rectify the situation successfully, ensuring the homeowner's house sale went off without a hitch.