07/26/2022
The ideal candidate will have previous experience installing, troubleshooting and preventative maintenance on structured cabling security, wireless communicators, CCTV, DVR, NVR, card access, and burglar systems for commercial customers. Additionally, the ideal candidate will have experience installing, terminating & testing data and other low voltage cables. This person will need to have strong customer service skills. Qualified Candidates will have an adaptive personality, great customer service skills and a mechanical aptitude.
Additional Details:
Receive service calls from CCI/Office Manager, including a brief description of equipment/system malfunctions. Responsible to contact customer representative and ascertain equipment/systems problems.
Diagnose problems and perform service and repairs on access control systems and electronic burglar systems and other related building system products at customer sites. Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals. Exhibit excellent customer service skills by consistently communicating with the staff and customers to ensure customer satisfaction. Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers. Obtain customer signature upon completed service call assignment. Perform other duties as assigned (structured cabling, paging, AV, CCTV, etc.)
Top 3 PREFERRED SKILLS:
Access Control – some experience installing and programing Access Control Panels.
CCTV/ Networking – some experience installing IP based security systems (CCTV, DVR, card access, wireless communicators and burglar systems) for commercial customers.
Customer Service skills - having strong customer service skill is a must.
Basic Tools Required:
1. Data pouch: punch down, scissors, screwdriver wire stripper, etc.
2. Cordless hammer drill, drill & impact
3. 25’ fish tape
4. Glow sticks/fish rods
Additional Info:
Job Types: Full-time, Part-time
Pay: $13.00 - $27.00 per hour