11/02/2020
Headquartered in Brownstown, PA Alwine Security is uniquely qualified to be the one source for safeguarding our customer's. As the leading provider of security systems for residential, retail, commercial and business customers, we provide the industry's most comprehensive bundle of integrated solutions that connect and protect some of America's best known companies.
Alwine Security listens to our customers and addresses their needs. We are guided by integrity as well as an all-consuming desire to exceed expectations and foster long-term partnerships. Our goal is nothing less than complete customer satisfaction. We strive to achieve it by providing responsive, accommodating service to each and every one of our valued clients.
Summary
Alwine Security is seeking Alarm technicians to fill several open positions as our company experiences rapid growth.
These positions entail Installation, Service, and Maintenance of customer's security equipment including alarm systems, video surveillance, card access, fire systems and associated components. Reporting to the Operations Manager, the technician is responsible for daily troubleshooting, on-site service and installation duties. The qualified candidate will have very strong communication skills and possess a customer centric focus. Candidate will be responsible for installation, upgrading, service and maintenance of video surveillance, alarm, and computer networking equipment. This position is full time and includes on-call duties.
Responsibilities
Installation and programming of security/fire alarm systems
Daily hands-on field interaction with customers at the site level and some smaller customer care levels
Working directly in the field, on the most efficient way to solve service issues
Proper request of site service equipment needs through Dispatch
Customer Training as needed
Troubleshooting service issues remotely and on site if needed
Respond to emergency situations during and after hours to resolve immediate safety concerns
Candidate will maintain acceptable and accurate inventory levels by conducting physical inventory counts when advised by management.
Verify and submit all documentation for inventoried items as per the company policies.
Requirements
Entry level positions offer on the job training. More senior positions require industry experience.
Trade School Certification
Holds a state fire/burg license, or ability to hold. (If applicable)
Ability to climb a ladder and handle equipment and tools while on ladder
Possess a clean criminal and driving record, ability to pass a background check
Special Skills Needed for advanced roles
Understanding and experience with alarm systems
Fire Systems and Access Control Experience
Previous experience within the low voltage industry
Maintain industry certifications and licenses as required
Computer knowledge (LAN/WAN) preferred (If required)
Sense of urgency, self-motivated
Dependable problem solver
Lead by example
Working Conditions
Differing work hours
Ability to lift 40lbs up to 10 times a day
Outdoor work (all seasons) required
Closing & Compensations
Alwine Security offers a competitive compensation package based on education and experience plus excellent benefits that include Medical, Dental, Vision, 401(k), Paid Time Off and Opportunity for Career Growth. Please apply by submitting your resume and compensation requirements!