10/16/2026
Every time you walk past a broken standard, you teach your team that it’s acceptable. The disrespect you excuse because someone sells well, the shortcuts you overlook because you’re busy, the promises you fail to keep all of it shapes your culture. Your best people notice, and they deserve leadership that protects the standards they work hard to uphold. Set clear expectations, provide the support to meet them, and address problems consistently—including your own. What have you been tolerating that needs a conversation today?