SEMS is an organization offering a comprehensive range of facilities management services. Some of the services includes, building infrastructure repairs and maintenance as well as preventative and reactive maintenance. Maintenance services are to ensure that facilities are well-maintained ensuring safety to individual and occupant, plus longer “life span” to the building. SEMS also provides routin
e maintenance, as well as 24 hours per day – 7 days per week emergency building maintenance. We also do landscaping, general repairs, remodelling, maintaining building structures, equipment and fixtures. A professional service would be provided so that your organisation’s primary focus could be on your core business and the value of your building assets can be preserved. Mission
SEMS mission is to provide an effective, convenient, and reasonably-priced maintenance service to your company. SEMS will provide every client with an honest day's work and will correct anything that is not done right. SEMS is committed to becoming a leader in the electrical and building maintenance industry. We strive to create a successful partnership with each of our clients by maintaining the highest levels of integrity, honesty and professionalism. Keys to Success
• Treat every client as if they are the most important client the business has.
• Honestly evaluate the needed skills for a job, passing it onto a contractor if it is too difficult as opposed to taking on a job that cannot be completed perfectly.
• Work hard, guarantee all work and promote 100% client satisfaction; if this is done profitability will fall into place. Company Ownership
Darryl Alexander is the founder and owner of SEMS. Scope of Services
An assessment and a thorough review of the building and its operating history will be made. A review of the original construction plans and specifications, if they are available will be necessary to effectively ascertain the building assets. We will then develop a specific recurring maintenance program, as well as a cost estimate, for each of the building's systems taking into consideration their age and condition. Building systems that will be included in the maintenance program include:
Hard Services
• Structural systems
• Roofing system
• Exterior envelope including windows, caulking, stucco, paint, building fabric and glazing
• Air conditioning, heating, and ventilation systems (HVAC)
• Elevators and escalators
• Electrical switchgear, lighting, power distribution, emergency generator
• Plumbing systems
• Fire sprinkler systems and pumps
• Building management systems
• Computerised Maintenance Management Systems
• Electronic security
• Networking
Soft Services
• Janitorial and Housekeeping services
• Pavements and grounds
• Health and Safety Management
• Pest control
• Moves and changes
• Fit out work
Technical Services
• Project Management
• Technical Support
• Facilities Audits
• Thermography inspections
SEMS, on behalf of the building's Owner, will negotiate contracts with the outside specialty companies for example, that are required to perform the recurring maintenance work. They will provide a schedule to your company to notify the outside specialty contractors of the work that they are to complete. SEMS will conduct daily site visits, during which the following will be completed:
• An inspection and assessment of work completed the previous day
• A building checklist and any repair works to be done will be recorded and scheduled
Copies of all invoices from the outside specialty contractors will be provided to the client for payment, along with a monthly report. The schedule for the next month's work will be provided to, and coordinated with, the client. It must be noted that at least three quotations will be obtained for each job to ensure that the owner gets the best price on the market. Non-recurring work & Projects
In addition to recurring or scheduled maintenance, occasionally the building will require emergency repairs, equipment replacements, reconfiguration, remodelling, and/or restoration. SEMS personnel have the qualifications and experience to manage these activities on behalf of the Owner. We will recommend consultants, oversee preparation of permit and bidding documents, and solicit bids for the work. Once construction starts, we will visit the property as required and coordinate the work. We will make recommendations on contractor payments and acceptance of the work. They then will integrate the maintenance of the new work into the building's reoccurring maintenance schedule. Capital Replacement Budgeting Service
Budgets for recurring operations and maintenance will be developed based on business needs and the annual facilities management plan. However, capital replacement budgets require special experience and knowledge that most property management firms do not have. For example, roof systems, cooling towers, HVAC (heating ventilation and air conditioning), pool equipment, and exterior waterproofing systems have very predictable life spans. Their replacement, and the funds to pay for their replacement, can and should be planned years in advance. SEMS will provide this service for the building Owner. SEMS contract approach:
A typical contract for SEMS is very simple. There is a one-time setup charge for developing the recurring maintenance program. Thereafter, there is a fixed monthly fee for management of the recurring maintenance program. Contract duration is negotiable, with 36 months being the recommended length. All specialty contractors and on-site labour are paid directly by the client. The SEMS fee for management of non-reoccurring work is calculated as a percentage of the cost, using a sliding scale. The comfort of knowing that your building has been thoroughly reviewed by expert technicians.
2. Establishment of a permanent record of maintenance and costs. These bring value to the property and protect the Client’s asset, especially when it comes time to sell the building.
3. A quality SEMS has is an extensive background in building design, engineering, construction, maintenance, and restoration and this gives us the knowledge of codes, vendors, costs, and consultants that most building Client’s don't have.
4. Bulk buying power, management of information systems and efficiency saves the building Owners’ money.
5. SEMS allows you to concentrate on your business and to not waste time worrying about your building's maintenance. Just ask yourself the question: What is the most productive use of my time? After you answer this question, then give consideration to contacting SEMS for a fee proposal.
