27/11/2023
Dear cargo owners ( exporter or Importer).
HAVE DAMAGED FREIGHT AND YOU NEED TO LODGE A CLAIM? A cargo claim is a demand for compensation or reimbursement for a shipment that has been lost or damaged while in transit (From Point A to B )
Cargo damage can be caused by many reasons like improper packaging or the use of inappropriate containers, overheating, uneven loading, improper distribution of weight, or mislabeling, water entry in both high seas and in ports.
And the cargo claim isn’t based on the carrier’s negligence but on a breach of contract law. The contract between the claimant(cargo owner) and transporter, is that the transporter will deliver goods from Point A to Point B in the same condition as when they were put in the transporter’s care. If loss or damage occurs, it breaches the foundation of the contract and a claim can be filed.
HOW TO FILE A CLAIM FOR CARGO DAMAGE???
Before filling a cargo damage claim, you need to get ready the following items:
Transportation documents (bill of lading, airway bill of lading, etc.)
Proof of delivery;
Statement of claim defining the details of the loss;
Photos of the actual damage;
Original invoice stating the value of the damaged goods;
Repair estimate (if applicable) ETC
In order to STREAMLINE THE CLAIMS PROCESS, we really encourage Inspection of the shipment when it arrives. This where we at come in, to do that job on your behalf as you concentrate on other key business activities.
As your cargo inspectors, you are guaranteed on a successful step on cargo claims,
CONTACT OUR TEAM VIA: [email protected] WHATSAPP +254737018513
