Surveyors UK

Surveyors UK The independent professional home for UK surveyors navigating change. Home of The Surveying Room.

Community, media and practical AI guidance for every discipline and firm size, founded by Nina Young FCA.

05/09/2026

Could a house eventually survey itself?

A damp patch appears. Temperature changes. Something starts moving. Instead of waiting for the next survey, your home could be tracking it in real time.

I talk to Jony Milner about what that could mean for surveying, and whether the industry is reaching a time of reckoning.

Full video and Part 1 of the audio land on Tuesday. Link in the comments.

This episode is sponsored by Rebuild Cost UK, specialists in reinstatement cost assessments for RICS-compliant reporting. Find out more at https://rebuildcost.uk/

04/09/2026

Do star ratings actually tell you anything about competence?

In this episode, Jony Milner, chartered surveyor and Technical Manager at Legal & General Surveying Services, questions how the profession treats reviews and feedback.

A five-star rating can mean a surveyor was friendly and turned up on time. It says nothing about whether the job itself was done well.

Jony sets out what feedback would actually need to look like to measure competence, not just experience.

Full video and Part 1 of the audio land on Tuesday. Link in the comments.

03/09/2026

When your car's serviced, you get a video.

The mechanic walks round it and tells you straight, this needs sorting, this is fine.

A property survey gives you a document. Read once, filed, forgotten.

Your home deserves better than a one-off report. What if it was a living record instead?

Don’t miss my conversation with Jony Milner, chartered surveyor and Technical Manager at Legal & General Surveying Services. Full video and Part 1 of the audio episode land on Tuesday. Link in the comments.

Something is changing in how clients complain, and surveyors are no exception. They are not writing complaints from scra...
03/09/2026

Something is changing in how clients complain, and surveyors are no exception.

They are not writing complaints from scratch anymore. They are running your report through ChatGPT first, asking it what looks wrong, and only writing to you once they have a list. Sometimes that list becomes a question. Sometimes it becomes a formal complaint, twenty pages long, citing case law that may not even be real.

I am running a free session on this on Wednesday 16 September, Before the Complaint Arrives.

In 60 minutes I will cover:

- Why this is happening, and why trying to spot AI involvement is the wrong place to spend your time
- Why a proportionate response costs you less time than an exhaustive one
- Whether you should use AI to help draft your own response, and where the line has to stay human
- Whether your complaints process was actually built for this, or is already out of date without anyone having noticed
- The one evidence habit that ties it together, so you can prove what you did, not just explain it

Free, 60 minutes with Q&A at the end. Recording made available iin Surveying Room.

Registration link in the comments.

Surveyors UK is proud to support the Avery Annual CPD Conference, returning on Thursday 12th November at Cheshire View, ...
01/09/2026

Surveyors UK is proud to support the Avery Annual CPD Conference, returning on Thursday 12th November at Cheshire View, Chester.

This is exactly the kind of event we want to see more of in this profession. Six hours of proper CPD, delivered by people who actually do the work, on the things that matter right now: RICS standards updates, AI in real estate, claims and where things go wrong, off mains drainage, cyber security, roof inspections, and reading the clues in traditional construction.

Practical, current knowledge from speakers including RICS, Sava, Black Norman Solicitors, and Best Training.

It sells out every year, and it is easy to see why.

Thursday 12th November, Cheshire View, Chester. £135 +VAT, lunch and refreshments included.

Book early. It won't hang around.

Annual CPD Conference 2026

Something is changing in how clients complain, and surveyors are no exception. They are not writing complaints from scra...
01/09/2026

Something is changing in how clients complain, and surveyors are no exception.

They are not writing complaints from scratch anymore. They are running your report through ChatGPT first, asking it what looks wrong, and only writing to you once they have a list. Sometimes that list becomes a question. Sometimes it becomes a formal complaint, twenty pages long, citing case law that may not even be real.

I am running a free session on this on Wednesday 16 September, Before the Complaint Arrives.

In 60 minutes I will cover:

- Why this is happening, and why trying to spot AI involvement is the wrong place to spend your time
- Why a proportionate response costs you less time than an exhaustive one
- Whether you should use AI to help draft your own response, and where the line has to stay human
- Whether your complaints process was actually built for this, or is already out of date without anyone having noticed
- The one evidence habit that ties it together, so you can prove what you did, not just explain it

Free, 60 minutes with Q&A at the end. Recording made available iin Surveying Room.

Registration link in the comments.

Stay in the loop - join our newsletter - Surveying Matters https://surveyors-uk.kit.com/eb6e5d2a0c

Did you know Victorian London had a price list for sleep?If you were poor in late 19th-century London, “housing” often m...
26/08/2026

Did you know Victorian London had a price list for sleep?

If you were poor in late 19th-century London, “housing” often meant buying space by the inch.

There were three main options:

• 1 penny got you a penny sit-up. A bench, sometimes a warm room, sometimes bread or soup. Sleeping properly was discouraged.
• 2 pennies bought the infamous two-penny hangover. You slept leaning forward over a rope stretched across the room. At dawn, the rope was cut and everyone spilled forward.
• 4 pennies paid for a wooden box known as a coffin. Still grim, but you could lie flat.

They existed because London had run out of space.

By the mid to late Victorian period, overcrowding was so extreme that families didn’t just rent rooms. They rented corners of rooms. Records report four or five families sharing a single room, with extra lodgers sleeping on floors, under tables, or propped against walls.

And when even that was unaffordable, people rented space itself.

A stretch of pavement.
An archway.
A sheltered corner of a street.

Entire families would pay a few pennies to “hold” a spot overnight, knowing they’d be moved on by morning.

The scale is hard to comprehend. Estimates suggest tens of thousands of children were homeless in London alone, sleeping rough, in casual wards, or in places like these penny lodgings.

I do have a strong interest in Victorian architecture, history and industry, but the more I learn the more I realise what a dark time it was. Extreme poverty alongside obscene wealth and excess.

Images - Facebook

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Did you know some buildings in Britain are still rented for a crab, a rose, or a single daffodil?A coastwatch station on...
13/08/2026

Did you know some buildings in Britain are still rented for a crab, a rose, or a single daffodil?

A coastwatch station on the Dorset coast holds its lease from the Encombe Estate for one crab per annum, if demanded. On the Isles of Scilly, the Wildlife Trust leases land from the Duchy of Cornwall for one daffodil a year. And every year the City of London pays its rent on Billingsgate fish market to Tower Hamlets with a single salmon, which is then given to a local charity.

These are peppercorn rents.

In English law, a contract needs consideration, something of value passing between the parties. A lease also has to reserve a rent. So when a landlord wants to charge almost nothing, they still need to charge something. A peppercorn, a crab, a salmon. It has almost no value, but it is not nothing, and that is the whole point.

Go back further and the payments get stranger.

A deed from 1291 set the rent as a pair of white gloves, a rose and a barbed arrow. One Yorkshire farm owed a snowball in summer and a red rose in winter, two things almost impossible to hand over on the day, which may well have been the joke. Two neighbouring farms each paid a single glove, one a right hand, one a left.

The oddest survivor is the Quit Rents ceremony, the oldest legal ceremony in England after the coronation. For a patch of Shropshire moorland the City of London pays the Crown two knives, one blunt and one sharp. For a forge near the Strand, six horseshoes and 61 nails. No one now knows exactly where either piece of land is. The same horseshoes are kept in a drawer, handed over each year, then quietly taken back.

The law has now caught up.

The Leasehold Reform Act of 2022 finally defined a peppercorn rent in statute, as one peppercorn. Centuries of whimsy, written into an Act of Parliament.

What is the oddest rent or covenant you have come across on a title?

Did you know that some of Britain's grandest old buildings were funded by betting on strangers to die?There is a red bri...
11/08/2026

Did you know that some of Britain's grandest old buildings were funded by betting on strangers to die?

There is a red brick hotel in Ironbridge, Shropshire, sitting right across from the world's first iron bridge. It is called the Tontine. Most people walk past the name without a second thought.

A tontine was an investment scheme. A group of people each paid into a shared fund. In return they drew an annual income. The catch was what happened when a subscriber died. Their share did not pass to their family. It was split among the survivors instead.

So your income went up every time one of your fellow investors died. The last one left alive took the largest payouts of all. It was part pension, part lottery, part quiet wager on outliving everyone else in the room.

Governments and towns loved them. You could raise money to build a coaching inn, an assembly hall or a hotel without raising taxes. The Cleveland Tontine in North Yorkshire was funded this way, with subscriptions totalling £2,500 to build a coaching inn at a turnpike junction.

This is a reminder that a building's origins are rarely just bricks and mortar. The money behind a building, and the human incentives tied to that money, shape what gets built, where, and why it survives. The finance is part of the fabric.

What struck me most was how respectable it all looked. Elegant Georgian frontages, polite society, coffee rooms and dances. And underneath, a scheme that paid out more the more of your neighbours were gone.

Every building also carries a financial and social story in its bones. Next time you spot a "Tontine" on an old frontage, you are looking at one of them.

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Did you know that Victorians painted their rooms in "Mummy Brown" from real Mummies?! Here are some unusual and bizarre ...
08/08/2026

Did you know that Victorians painted their rooms in "Mummy Brown" from real Mummies?!

Here are some unusual and bizarre features in Victorian homes that I discovered.

“𝗠𝘂𝗺𝗺𝘆 𝗕𝗿𝗼𝘄𝗻” paint : Victorian homes were sometimes decorated with ground-up Egyptian mummies in paint because of their rich brown tones until the supply of mummies began running out! 😯

“Dust Roads” in carpets: Victorian carpet patterns included strategically darker pathways in high-traffic areas to hide accumulating dust and soot from coal fires.

Fake book doors: Wealthy Victorian libraries often featured wooden blocks painted as book spines that concealed secret doors or storage spaces, one of my favourites.

Fainting rooms: Dedicated spaces with special daybeds/couch where corseted women could recover from oxygen deprivation and fainting spells due to their tight corsets. I'm thankful we no longer need these!

Blue glass “Witch Bottles”: Embedded in walls or windows to ward off evil spirits, based on the belief that witches would be compelled to count every ripple in the glass.

Seaweed Soundproofing: High-end homes used dried Zostera marina seaweed as fire-resistant, insect-repellent insulation between floors.

Class staircases: Servants’ stairs were intentionally built with different dimensions (higher risers, narrower treads) than the main staircases, reinforcing class distinctions through architecture. Servant staircases were also deadly due to their narrow and irregular sized steps.

Repurposed priest holes: Victorian homes sometimes incorporated or recreated the Catholic priest hiding places from the 16th-17th centuries.

Hidden darkrooms 📸: With photography becoming popular, some homes featured concealed spaces for developing photographs, often built under staircases.

Some of our history is quite dark

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