19/08/2026
Good morning, Sarah,
I just wanted to say a huge thank you to you, Brian and the other engineer who came out yesterday and got everything back up and running for us.
I really appreciate the time, effort, and attention you all gave to resolving the issue. I completely understand that you are currently short staffed and dealing with a very heavy workload, which makes your help even more appreciated.
Please pass on my thanks to everyone involved. We are very grateful for the prompt response and excellent service.
Kind Regards
Barry Wimsett