12/08/2026
Job Alert!! We are hiring!!! 😁😁🙌🙌🎈🎈 please share or get in touch if you think you would like to join the pestforce family!
Pestforce - Office & Customer Support Administrator
Location: Shropshire (Shrewsbury/Telford/surrounding– local candidate preferred)
Hours: Full-time
Salary: Competitive, dependent on experience
Help build the next chapter of a growing local business
Pestforce Shropshire, over the last 11 years, has grown into a successful pest control business, with a fantastic reputation across Shropshire. We're now at an exciting stage where demand is growing rapidly, and we are looking for a talented person to join my team.
This isn't just another administration role.
I'm looking for someone who wants to become a key part of the business, helping improve customer service, streamline operations, and grow alongside the company.
If you're organised, proactive and enjoy speaking with people, this could be a fantastic opportunity to help shape a growing business from the ground up.
About the role
You'll become the first point of contact for our customers, ensuring every enquiry is handled professionally and every customer receives an excellent experience from their first phone call through to completion of their work.
Your responsibilities will include:
- Answering incoming telephone calls and emails
- Booking appointments and managing the diary
- Preparing and sending quotations
- Raising invoices and monitoring payments
- Following up quotations and customer enquiries
- Scheduling recurring contract visits
- Keeping customer records accurate and up to date
- Ordering supplies and supporting day-to-day administration
- Helping identify ways to improve our systems and customer experience
As the business grows, so will the role. There will be opportunities to take on greater responsibility and become a central part of the business.
About you
I'm much more interested in attitude than previous pest control experience.
You'll probably be someone who:
- Loves being organised
- Enjoys talking to customers and building relationships
- Takes pride in getting things done properly
- Is confident using computers and learning new software
- Can prioritise tasks and stay calm when things get busy
- Takes ownership rather than waiting to be told what to do
- Wants to contribute ideas and help improve the business
What we're looking for
Essential:
- Excellent communication skills
- Strong organisational ability
- Good IT skills, including Microsoft Office
- A friendly and professional telephone manner
- High attention to detail
- Ability to work independently
Desirable:
- Previous administration or customer service experience
- Experience with CRM or scheduling software
- Bookkeeping or invoicing experience
Why join us?
This is a rare opportunity to join a successful business at an exciting stage of growth.
You'll work closely with the owner and have the chance to genuinely influence how the business develops. As we expand, there will be opportunities for increased responsibility and career progression.
I'm looking for someone who wants to build something—not simply clock in and clock out.
If you're motivated, organised and excited by the idea of helping a local business grow, I'd love to hear from you.
Please apply in the first instance by sending a C.V and covering letter to [email protected]
Closing date for applications is 31/08/26
Cheers!! 🐝 🐝 🐝 🐝
