14/09/2026
📢 IMPORTANT NOTICE TO ALL CUSTOMERS 📢
We’d just like to remind all our customers of a few important things that help us keep our window cleaning service running smoothly.
💷 PAYMENTS
Please make sure payments are made promptly after your windows have been cleaned. Unfortunately, we cannot continue waiting around for overdue payments. We have staff, fuel, equipment and other business costs to pay, so prompt payment is really important to us.
Going forward, customers who repeatedly leave payments overdue may have their service paused until their account is brought up to date.
🔐 GATES & ACCESS
If we need access through a gate to clean the rear of your property, please make sure it is unlocked and accessible on your cleaning day.
If we arrive and cannot gain access because a gate has been left locked, you may still be charged the full cleaning amount. We have staff wages and travelling time to cover, and unfortunately we cannot keep returning to properties because access wasn’t available.
🐶 DOG MESS
If you have dogs, please make sure any dog mess is picked up before we arrive. Our hoses have to run through gardens and around properties, and we really don’t want our hoses, equipment or staff coming into contact with it.
These aren’t unreasonable requests — they simply help us provide a reliable service, look after our staff and equipment, and keep the business running efficiently.
We really appreciate all of our customers who pay promptly, make sure we have access and have their gardens ready for us. Your cooperation makes our job so much easier. 😊
Thank you for your understanding and continued support. 🪟 ✨
Jordan.