25/06/2026
š„µ 29.2°C in an ordinary bedroom in Preston.
This is not a conservatory, a loft conversion or a glass-fronted extension. It is a normal bedroom in a normal Lancashire home ā and trying to sleep in this temperature is miserable.
To everyone who has called, emailed or messaged Lancashire Air Conditioning over the past week: I am genuinely sorry if you have not received a reply.
In just seven days, we have received:
š 350 telephone calls
š§ 245 emails and messages
š„ Almost 600 enquiries in one week
There is only one person answering all of them: me.
Please understand that nobody is being deliberately ignored. I know that many of you are exhausted, uncomfortable and desperate to make your bedrooms bearable. I also know how frustrating it is when you contact a business and do not hear back.
The honest truth is that we cannot supply and install air conditioning immediately during this hot spell. Our available installation capacity has already been filled, and I do not want to make promises that we cannot keep.
We could continue accepting every enquiry, tell everyone what they want to hear and create an impossible backlog. But that would not be honest, and it would not allow us to provide the standard of work our customers expect.
We are not interested in rushing installations, lowering our standards or fitting unsuitable systems simply because demand is high.
Our promise is not that we will always be the fastest.
Our promise is that, when we carry out your installation, we will take the time to design it properly, install it carefully and provide a system that you can rely on for years.
So, if you are struggling now, I am truly sorry that we cannot solve the problem immediately.
But please remember this feeling.
š
Contact us later in the year ā during the autumn or winter ā and we will be very happy to help you prepare properly before the next hot spell arrives.
That gives us time to assess your home, recommend the correct system, plan a clean installation and complete the work without the panic and pressure created by a heatwave.
If you have already contacted us, please do not feel that you need to send the same enquiry repeatedly. I am working through as many messages as humanly possible, but the volume has been extraordinary.
Thank you for your patience, your understanding and the trust so many people continue to place in our small family business.
š Lancashire Air Conditioning ā 01772 288651
š lancashireairconditioning.com
Do not wait for the next heatwave. Plan during the cooler months and be ready before summer arrives.