Concept Claim Solutions

07/08/2026

A big thank you to the British Franchise Association for sharing our recent achievement with the franchise community! We’re incredibly proud of our franchisees and support team, whose hard work and dedication made this recognition possible. 💖

The Award-Winning Network Driving the Franchise Business Forward Concept Claim Solutions has been named Loss Assessor of the Year 2026 at the British Claims Awards, recognising the company’s commitment to delivering exceptional outcomes for customers and raising standards across the property ins...

05/08/2026

Download our ✨Home Insurance Property Claim Guide✨ for step-by-step advice on how to protect your rights and ensure you get a fair settlement.

📥 Get your free guide here: https://conceptclaimsolutions.co.uk/knowledge-hub/home-insurance-guide/

⏩ Please share this with anyone who may find it helpful.



Concept Claim Solutions is a trading name of Concept Building Solutions UK Ltd, which is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 989782).

Get essential step-by-step guidance on how to navigate home insurance claims, protect your rights, and ensure you get a fair settlement for property damage.

04/08/2026

🌟 Testimonial Tuesday 🌟

Another fantastic 5⭐️ review for Barry and our Edinburgh team! 🙌

Expert knowledge and great communication made all the difference in delivering a smooth claims experience for our customer. It's always great to receive such positive feedback and know our team has provided excellent service from start to finish. 👏

31/07/2026

🏡 When people think about the cost of property damage, they often think about repair bills.

But there's another cost that isn't always considered...

Your time.

A home insurance claim can quickly become a full-time project. You may find yourself:

• Documenting damage and gathering evidence
• Meeting loss adjusters
• Coordinating multiple trades and appointments
• Having to obtain quotations
• Organising temporary accommodation or storage
• Balancing it all alongside work and family commitments

That's why many homeowners trust Concept Claim Solutions to manage the process for them.

As your Loss Assessor, we handle your insurance claim, oversee the reinstatement works and coordinate everyone involved from start to finish.

If we complete the reinstatement works, you only pay your policy excess.

29/07/2026

28/07/2026

🌟 Testimonial Tuesday 🌟

Another fantastic 5⭐️ review for Alex and our Bristol & Gloucester East team! 🙌

Managing an escape of water claim at a tenanted property can be challenging, but Alex's expertise, communication and support helped secure an excellent outcome for the customer. Keeping them informed and reassured throughout the process made a difficult situation far more manageable. Feedback like "Highly recommended" says it all! 👏

27/07/2026

If your home has been damaged by a burst pipe, storm, fire or another insured event, your insurance policy will usually expect you to take reasonable steps to prevent the damage from getting worse.

This is known as mitigating further damage.

It doesn't mean carrying out permanent repairs yourself. It simply means taking sensible actions to protect your property where it's safe to do so.

For example, you might:

✔️ Turn off the water supply after a leak
✔️ Cover a damaged roof or broken window with a temporary waterproof sheet
✔️ Move undamaged belongings away from the affected area
✔️ Arrange temporary emergency repairs if needed
✔️ Keep receipts for any reasonable emergency costs you incur
✔️ Take photographs before any clean-up begins

Remember, your safety always comes first. Never put yourself at risk to protect your property.

At Concept Claim Solutions, we support homeowners from the very start of the insurance claims process. We can help you understand what actions are appropriate, ensure your claim is properly documented, and liaise with your insurer throughout the process—giving you one less thing to worry about while you focus on getting your home and life back to normal.

23/07/2026

Today, we're wishing the very best of luck to our Bolton & Wigan franchise partner, Paul Cheetham, as he presents to the judges at the 2026 BFA HSBC UK British Franchise Awards for the Customer Focus Award.

Being named one of just three finalists in the UK is an incredible achievement and a testament to Paul's unwavering commitment to putting customers first. Whether supporting homeowners or mentoring fellow franchise partners, Paul consistently goes above and beyond to make a real difference.

We'd also like to wish the very best of luck to Paul's fellow finalists, Anu Khanna (ActionCOACH) and James Pye (Boots Opticians).

Good luck, Paul – the entire Concept Claim Solutions network is behind you! 👏

21/07/2026

🌟 Testimonial Tuesday 🌟
Wow!! What an amazing 5⭐️ review courtesy of Steve and the Reading team! 🙌
A marvellous report for Steve from a very satisfied customer. You can't get better feedback than this! First class customer service, attention to detail, a fabulous outcome and a glowing reference!! "A truly five-star service" 👏

15/07/2026

Many homeowners believe they have to manage an insurance claim on their own until their insurer tells them what happens next. In fact, you can seek independent advice at any stage of the process.

Whether you've just reported the damage, are gathering evidence, reviewing a settlement offer or simply want to better understand your options, getting expert guidance from a Loss Assessor can help you make informed decisions.

The sooner questions are addressed, the easier it is to avoid misunderstandings and keep your insurance claim moving.

At Concept Claim Solutions, we're here to help you understand the home and commercial property insurance claims process and provide support when it's needed most.