Concept Claim Solutions

11/06/2026

We’re all rooting for Mike Woolcombe in the finals of the Insurance Times Claims Excellence Awards 2026 on Friday where he has been nominated as Claims Champion of the Year.

The award celebrates an outstanding individual who is making a significant contribution to general insurance claims in the UK and positively impacting the lives of customers.

Mike plays a pivotal role in shaping how Concept deliver exceptional outcomes for our customers. His strategic insight, decisive leadership, and steadfast commitment to ethical practice are evident in the way he guides both people and decisions across the business.

A huge congratulations to Mike and all the finalists.

The full list of finalists are:
David Rawstron, Brooklin Claims Consultants
James Morris, Kingsbridge Recruitment Insurance
James Tallant, DAC Beachcroft - Corporate Insurance & Risk
Karen Price, Brown & Brown
Leon England, Brown & Brown
Meltem Yazar, Napo Pet Insurance
Mike Woolcombe, Concept Claim Solutions
Scott Jacobs, QBE

10/06/2026

09/06/2026

We're delighted to be heading to London again this Friday as finalists in the Excellence in Customer Care – Service Provider category at the Insurance Times Claims Excellence Awards 2026.

Being shortlisted is particularly meaningful because customer care isn't simply part of what we do at Concept Claim Solutions – it's the foundation of everything we do.

We're honoured to be recognised alongside an exceptional group of finalists:

• Bamboo Connect
• Brooklin Claims Consultants
• Countrywide Hearing Ltd
• Laird Assessors Ltd
• National Windscreens

Congratulations and best of luck to all those shortlisted. We look forward to celebrating with you and recognising the dedication, professionalism and commitment to customer care that continues to raise standards across the claims industry.

08/06/2026

📢 Homeowners, we’re here to help 📢
Having trouble with an insurance claim? Underpaid, declined, or unsure if you can claim?
We can help with:
• Escape of water
• Fire damage
• Storm damage
• Subsidence
• And more
Get in touch today to arrange your free damage survey.
Call: 0800 157 1020
Visit our website: https://conceptclaimsolutions.co.uk/

Concept Claim Solutions (Southampton) is a franchise owned and operated under licence by Equity Solution Ltd. Equity Solution Ltd T/A Concept Claim Solutions (Southampton) is an Appointed Representative of Concept Building Solutions UK Ltd who are authorised and regulated by the Financial Conduct Authority FRN 989782.

08/06/2026

🏆 We are thrilled to share that Concept Claim Solutions has been awarded Loss Assessor of the Year 2026 at the British Claims Awards! 🎉

This award symbolises so much more than mere industry recognition. It represents the trust our customers place in us every day and acknowledges the dedication of our nationwide network of Loss Assessors and support teams, who work tirelessly to assist homeowners and businesses in recovering from property damage.

A heartfelt thank you to our customers, partners and every member of the Concept Claim Solutions network for the trust, support, and commitment that made this achievement possible.

Read the full story here: 👇
https://conceptclaimsolutions.co.uk/knowledge-hub/concept-claim-solutions-wins-loss-assessor-of-the-year-2026-at-the-british-claims-awards/

04/06/2026

Mike and the head office team are on their way to the highly anticipated BDMA Conference at the East Midlands Conference Centre today. This unmissable event for the damage management sector is packed with industry experts, with a special keynote address from adventurer and broadcaster Ben Fogle.

We are thrilled to join leading professionals from across the UK to explore this year's theme: "Collaboration in a Changing World". The itinerary is stacked with insightful presentations on the future of disaster recovery, sustainable resilience, and emerging restoration technologies.

03/06/2026

The British Claims Awards are just one day away, and we couldn't be prouder to have our very own Andy Walmsley shortlisted for Claims Director of the Year.

What makes Andy truly special is the way he brings people with him on that journey. He inspires confidence, encourages growth, celebrates success and creates an environment where people feel empowered to be their best.

The progress Concept Claim Solutions has made over the past year is a testament to Andy's passion, commitment and belief that there is always a better way to serve our customers and support our people.

Andy, everyone at Concept Claim Solutions is behind you and wishes you the very best of luck tomorrow. Whatever happens, we're incredibly proud to have you leading our team and representing us on such a prestigious stage.

02/06/2026

A year ago, we had the privilege of winning the British Claims Awards' Outstanding Service to the Policyholder award. This week, we're proud to return as finalists once again, with the winners being announced on Thursday.

This recognition is a true reflection of the strong partnerships we've formed with property management companies, brokers, contractors, suppliers, and specialised partners. It showcases the collaborative efforts that enable us to deliver exceptional service and support to our customers.

We want to express our heartfelt gratitude for your trust in us and thank you for being such an essential part of our journey.

We are immensely proud to be recognised once more among the best in the industry, standing alongside organisations dedicated to enhancing outcomes for policyholders.

Congratulations and good luck to all our fellow finalists! 🎉

01/06/2026

As we head into the British Claims Awards this Thursday, we wanted to take a moment to recognise the people behind our Loss Assessor of the Year finalist nomination. Over the past year, our team has stood beside families facing floods, fires, subsidence and some of life's most challenging and unexpected events.

This recognition reflects the dedication, professionalism and perseverance demonstrated by our Loss Assessors every day. Combining technical expertise with genuine empathy.

To all our valued Loss Assessors, thank you. Your commitment, compassion and unwavering determination to secure the right outcome for policyholders are the reason we are proud to be finalists.

Whatever happens on Thursday, we are incredibly proud of what we have achieved together and even prouder of the positive difference you make to customers' lives every single day.

28/05/2026

🔥 Most Common Cause Of UK House Fires In 2025 🔥

Cooking Equipment - 44% (Source: UK Home Office Fire Statistics 2025)

Most house fires happen between 6pm–8pm while preparing meals, making simple precautions incredibly important. Never leave cooking unattended, regularly check electrical appliances, and charge batteries safely to help reduce the risk in your home.

It’s also important to make sure your home insurance is up to date, so you have the right protection in place should the unexpected happen. Reviewing your cover regularly can provide valuable peace of mind for you and your family. ❤️🏡

Should the worst happen and you need to make an insurance claim, our team are here to help every step of the way — from surveying the damage to project-managing contractors and completing the repairs.

You only pay your policy excess when we complete the repairs.

Call: 0800 157 1020
Visit: conceptclaimsolutions.co.uk