21/08/2026
Technology is changing the fire and security industry quickly, from AI and intelligent analytics within security systems to the technology we use behind the scenes to manage our own operations.
At CPS, we want to make sure we are moving with that change.
Following a recent meeting with the Build Concierge team, we are now getting ready to introduce their platform into our service department.
For us, it is not simply about having new software. It is about using technology, including AI, where it can genuinely make a difference.
Build Concierge will help us organise our jobs, paperwork and information more efficiently, reducing time spent on repetitive administration and allowing our service team to focus on what matters most, delivering a great service to our customers.
As AI and automation become an increasingly important part of our industry, we see opportunities not just within the systems we provide to our customers, but within our own business too.
This is another step in making sure CPS continues to evolve, work smarter and invest in the technology and people that help us deliver the best possible service.
We are looking forward to seeing the difference it makes as we get started.