02/07/2026
⚠️ Common HIU callout myth:
“My plate heat exchanger is blocked — that’s why I have no hot water.”
It’s possible, but more often the issue is a clogged primary filter, a seized valve, or another faulty component.
This diagnosis is often given without a proper HIU inspection or formal report, which can lead to unnecessary costs.
That’s why a proper HIU inspection is important before replacing expensive parts.