30/06/2026
Halfway Through 2026: A Quick Update from Mike Lee Plumbing & Heating βοΈπ§
Wow, what a scorcher we had last week! π₯΅ I hope everyone has been enjoying the summer weather. As we officially hit the halfway mark of the year today, I wanted to give you a quick, honest update on where things are at with the business.
To be completely transparent, I started June needing a serious reset. π After the massive workload we pushed through in March, and still carrying some heavy burnout from late last year, I took a much-needed two weeks off. You can't pour from an empty cup, and I needed that time to regroup. π
That break allowed us to officially bring Matt onto the tools at the start of the month, and what a game-changer he has been! π οΈ It is incredibly reassuring to have another engineer who matches the exact high standard of service I built this business on. The 5-star reviews and messages rolling in about how happy you are with his work have been fantastic to read. βββββ
Having two of us on the tools has increased our labour capacity by 150%, and it's given me 150% more time to focus on the backend of the business. π
Iβve spent the last month heavily focused on stepping into a management roleβdialling in our admin, standard operating procedures, and booking systems. π» We are building a completely seamless experience for you: from taking your initial call, to showing up on time, getting the job done right, and providing excellent aftercare. π€
Because of these changes, our availability is currently the best it has ever been. π
If you have an urgent job, or need something sorted in the next week or two, please get in touch. π We have the capacity right now to deliver our 5-star service without the usual long wait times.
Thank you to everyone in Horsham and the surrounding community for constantly trusting us with your plumbing and heating. With the team working so well together, the rest of 2026 is shaping up to be an epic year for MLPH. π₯
Peace out and cheers, βοΈπ»
Mike
Mike Lee Plumbing and Heating