24/08/2021
Following a recent call out, can we remind everyone to please check your door locks / boot locks work
If your remote stops working for any reason the only was into the car is via the key
Customer's door lock didnt work, he had called out a few "locksmiths" and breakdown service that left him stranded, he ended up smashing a window to get personal belongings
Second issue customers had his key not turning in ignition, "locksmith" advised customer to change steering coloum
We found the customer in the groups ask for advice, a few messages and we set an appointment No fix No fee as ever
We listening to the customer and we were convinced he had lost his immobiliser chip, this was the case we brought his immobiliser u it back to the workshop to deal with, in the mean time because we had shown the customer the immobiliser chips he found his original chip under his table where he had changed the battery
Next day we returned with the immobiliser ecu put the car back together, supplied a complete new key and refreshed his old key
We are happy for customers to contact us for keys or lock work, but we also listen, we give advice for free, clear pricing from the off and always no fix no fee !