02/10/2026
Administration Assistant β Service & Repair
Corstorphine Gas Services Ltd is looking for a motivated and enthusiastic Administration Assistant to join our team.
This is a key office-based role, working closely with our management and administration team while coordinating the day-to-day workload of our service and repair engineers.
The role is varied and fast-paced. You will manage jobs from the initial customer enquiry through to completion, ensuring appointments, quotations and follow-up work are handled efficiently.
Key responsibilities:
β’ Handling customer enquiries by telephone, email and other communication channels
β’ Booking appointments and managing the diaries
β’ Communicating with engineers and monitoring jobs throughout the working day
β’ Reviewing engineersβ reports and arranging any required follow-up work
β’ Preparing quotations and following these up with customers
β’ Ordering parts and materials and liaising with suppliers
β’ Keeping customers updated and maintaining accurate job records
β’ Assisting with invoicing, payments and general office administration
β’ Handling customer queries and complaints professionally
β’ Completing daily tasks as directed by the management team
About you - we are looking for someone who possesses the following qualities:
β’ Able to learn new systems and processes quickly
β’ Strong organisational and time-management skills
β’ Capable of managing a busy and varied workload
β’ Confident multitasking and working under pressure
β’ Proactive when dealing with challenges
β’ Comfortable taking responsibility and using their own initiative
β’ Excellent written and verbal communication skills
β’ Strong attention to detail.
β’ Confident using Google Workspace (Gmail,
β’ Positive, friendly and committed to delivering excellent customer service
β’ Able to work well independently and as part of a team
β’ A dog lover, as we have a furry friend in the office πΆ
Previous experience in administration or customer service is required. Experience within the construction or trade industry would be beneficial but is not essential.
Hours and salary:
This is a full-time, permanent and office-based position.
Working hours: Monday to Friday, 7:30amβ4:30pm
Salary: Β£26,500-30,000, depending on experience
How to apply:
Please apply by emailing your CV and cover letter to [email protected]
We expect to receive a high volume of applications, so applications will only be considered where both a CV and cover letter have been provided.
Please do not call the office or apply through social media messages. All applications must be submitted by email.
