Covkill pest control services

21/08/2026

fans you can’t please everyone 🤷🏻
But with poor reviews often the key facts are missed out so let me fill you in!!
Customer is on Facebook so hopefully they see this unfortunately it won’t let me tag them.

My response.

Hi there,

Thank you for your review. We’re sorry that you feel disappointed with the outcome, but we do feel it’s important to clarify a few points for anyone reading this.

During our visits, we didn’t simply “put down poison”. Because you reported hearing noises, we carried out further investigation using tracking dust, monitoring bait, traps and motion-activated cameras in the areas where the noises were reportedly being heard.

Despite this monitoring, no evidence of rat activity was found. The tracking dust showed no movement, the monitoring bait remained untouched, no traps were triggered and the cameras did not record any rat activity.

We also understand that other pest-control companies had attended the property before ourselves and had similarly been unable to identify evidence of an active rat infestation.

Unfortunately, we cannot locate an entry point when there is no physical evidence or monitoring data showing where an animal is entering or travelling. Creating or guessing at an entry point simply to provide an answer would not be responsible pest control.

We completely understand that unexplained noises within a property can be frustrating, but after extensive monitoring we can only report what the evidence shows.

We’re pleased that you found our technicians nice and personable, but we feel the suggestion that our service consisted only of “putting out poison” does not fairly reflect the investigation and monitoring that was actually carried out.

19/08/2026

For Covkill, I’d position this as a Contracts Coordinator with genuine responsibility and a route into Contracts Manager. That should attract someone capable without paying Contracts Manager money from day one.

Contracts Coordinator

Covkill Pest Control Ltd
Location: Coventry
Salary: £30,000–£35,000 per year, depending on experience
Hours: Full-time, Monday to Friday
Contract: Permanent

About Covkill Pest Control

Covkill Pest Control Ltd is an established and growing pest management company based in Coventry, providing professional pest control and environmental services across the Midlands and further afield.

We work with a wide range of clients, including housing providers, commercial organisations, residential developments and other large contract customers.

Due to continued growth, we are now looking for an organised and confident Contracts Coordinator to join our team and help manage the day-to-day delivery of our growing contract portfolio.

The Role

This is an important position within the business, working closely with our Managing Director, office team, pest control technicians and clients.

You will help ensure our contracts run smoothly, jobs are completed within required timescales, reports and supporting evidence are accurate, and our clients receive a consistently high standard of service.

The role will involve both office-based contract management and communication with technicians and clients.

Key Responsibilities

* Coordinate the day-to-day running of commercial and housing contracts
* Act as a key point of contact for contract clients
* Monitor jobs, appointments, outstanding works and follow-up actions
* Ensure contract requirements, KPIs and service levels are being achieved
* Review technician job reports, recommendations and photographs
* Identify outstanding recommendations and ensure appropriate follow-up action is taken
* Liaise with technicians regarding ongoing jobs and more complex pest issues
* Respond to client queries and assist with complaints and escalations
* Help coordinate urgent and priority works
* Maintain accurate contract and job records
* Assist with monthly contract reporting and performance information
* Monitor recurring sites and planned pest-control programmes
* Help identify additional works arising from inspections
* Support the preparation of quotations, tenders and contract renewals
* Attend client meetings where required
* Work with the Managing Director to continually improve service delivery

What We’re Looking For

We are looking for someone who is highly organised, confident communicating with clients and comfortable taking ownership of problems.

You should be able to manage multiple jobs and priorities at the same time without losing sight of the details.

Experience within social housing, facilities management, property maintenance, compliance, pest control or another service-based contract environment would be particularly beneficial.

Pest-control experience would be an advantage, but it is not essential, as training can be provided.

More important to us is finding someone who understands customer service, takes pride in their work and can keep contracts organised from start to finish.

Ideally, You Will Have

* Previous experience coordinating contracts, maintenance works or field-based services
* Strong organisational and administrative skills
* Excellent written and verbal communication
* Confidence dealing directly with clients
* Experience working with job management or CRM systems
* Good Microsoft Office skills
* The ability to prioritise a busy workload
* Excellent attention to detail
* A practical approach to solving problems
* A full UK driving licence

Experience working with housing associations or social-housing providers would be particularly advantageous.

What We Offer

* £30,000–£35,000 salary depending on experience
* Permanent full-time position
* Company phone and laptop
* Training and development
* Support to develop your knowledge of the pest-control industry
* Opportunity to progress as the business continues to grow
* Potential progression into a Contracts Manager position

Interested?

If you’re organised, proactive and enjoy making sure things get done properly, we’d like to hear from you.

Please apply with your CV and a short introduction explaining your relevant experience and why you think you’d be a good fit for Covkill Pest Control Ltd.

19/08/2026

Technician Linford removed a wasp nest today in Wolverhampton.
Just check out the work of art from inside the nest.
You can see all life stages in this small section of the nest.

18/08/2026

Super active wasp nest dealt with today and boy were they aggressive!!!
Thank goodness for PPE 😂 😂 😂

17/08/2026

fans

⚠️ FULLY BOOKED DOMESTIC CUSTOMERS ⚠️

Due to the sheer volume of work we currently have booked in, Covkill Pest Control is now fully booked for all new domestic customers until further notice.

This does not affect any existing bookings or our contracted commercial and housing clients, which will continue as normal.

We hate turning work away, but we also don’t want to overstretch the team and compromise the level of service we provide.

A massive thank you to everyone who continues to recommend and support Covkill. It really is appreciated.

We’ll post an update as soon as we’re able to start taking new domestic bookings again.

Covkill Pest Control Ltd
Coventry & Warwickshire’s Leading Pest Control Specialists

17/08/2026

This morning we carried out our weekly toolbox talk, with today’s topic being Awaab’s Law.

As we carry out a lot of work within social housing, it’s important that all of our team understand the part we play.

We discussed the importance of taking good photos, writing clear and accurate job reports and, most importantly, reporting anything we come across that could be a concern for the tenant.

We might be attending to deal with a pest issue, but while we’re in someone’s home we can often spot other problems that need bringing to the attention of the housing provider.

A really worthwhile discussion with the team this morning 👍

11/08/2026

Now this is what you call a wasp nest!! 😳🐝

We came across this absolute monster today hidden away in a loft. Definitely one of the biggest we’ve seen this year and the picture really doesn’t do the size of it justice!

Wasp season seems to have come quite late this year, with the extreme heat we’ve had across the UK over the last few weeks, but they’re certainly making up for it now! We’re seeing some seriously big and very active nests.

This one had spread right across the roof timbers and there were wasps everywhere.

It’s amazing when you think the whole thing is basically made from chewed-up wood!

If you’ve suddenly noticed lots of wasps going in and out of your roof, loft, air bricks or anywhere else around the property, give us a shout 👍🐝

Covkill Pest Control
Coventry, Warwickshire & surrounding areas

08/08/2026

08/08/2026

fans We’re proud to announce that Covkill Pest Control is now an official member of the National Pest Technicians Association (NPTA).

This accreditation reflects our commitment to professional standards, ongoing training, safe working practices and delivering the highest quality pest control service. Covkill.pdf

Thank you to all of our customers for your continued trust and support. 💛🖤

05/08/2026

🤔 🤔 🤔 Just out of curiosity who’s actually seeing our posts? Interactions and audience reach seems to have drop faster than a swatted 🪰!!!

Please drop a quick comment a thumbs up anything really so I can see what’s happening.

fans

Thanks
Martin