HPR - CAMBS

27/01/2024

10/06/2021

As some of you know; John who was our primary plumber has had to take a step back
for a number of reasons. Therefore Terry who works on both boilers and plumbing is doing both right now.
Unfortunately this means there are certain jobs we are having to turn away on the plumbing only side.
We understand peoples frustration and covid/personal circumstances do not help but any rudeness will not be tolerated.

Thanks for your understanding.

01/04/2021

HPR are now Closed for the Easter Break. We will reopen on Tuesday 6th April
We wish you all a wonderful weekend

31/12/2020

HPR
would like to wish all of our customers a Healthy & Happy New Year

24/12/2020

HPR are now CLOSED for the Christmas & New Year. We reopen on January 6th

19/12/2020

🌲🌲HPR will be closing for a well needed break over the Christmas & New Year period.

We will be closed on Thursday 24th December 2020 and will reopen on Wednesday 6th January 2021.

We would like to take this opportunity to wish you All a very Happy Christmas and a Prosperous New Year 🌲🌲

26/05/2020

https://www.hprcambs.co.uk/covid-19/

Covid-19 Statement You must read this information and use the online form at the foot of this page confirm that you are ready for us to visit before we can complete your booking HPR COVID-19 STATEMENT UPDATE – 1st June 2020We are open from 1st June 2020 for business and will be trading as normal. ...

26/05/2020

HPR COVID-19 STATEMENT UPDATE - ‪1st June 2020‬

We are open ‪from 1st June 2020‬ for business and will be trading as normal.

Due to the Covid-19 Government Guidance, we are implementing the following Safe Working
Procedures to ensure the Safety of our Customers and also the Safety of our Engineer and Plumber:-

HPR Safe Working Procedures - Advice for Customers

1. Before we arrive please ensure a clear and clean workable space in the area we will be
working.

2. When we arrive at your door we will have a face mask on. We will be carrying hand sanitiser. If possible wear a face covering when you are talking to the engineer/plumber.

3. Please step away from the engineer/plumber and keep to at least a 2 metre distance.

4. The engineer/plumber will carry out a visual risk assessment and advise you of any further action required.

5. Whilst the engineer/plumber is working in your home please isolate yourself, preferably in another room. If this is not possible then please can you remain outside of the room we are working in. If possible wear a face covering when you are talking to the engineer/plumber.

We will place a Distance Advisory A-Board to remind you of the distance we need you keep from us.

6. We may need to open a window in the room we are working in order to ensure a safe
working environment.

7. All Payment is by Debit/Credit Card on the Day.

8. Once our engineer/plumber has left your property please ensure you clean the
surfaces around where the engineer/plumber has been working in order to ensure your own and the safety of your family.

We will remind you of this procedure prior to the work being carried out. We can also go through any queries you have before the engineer/ plumber arrives. The engineer/plumber will be happy to go through it again whilst at your property.

We are sure you can appreciate that the steps we have put in place above are to reduce the chance of spreading the virus in order to protect You our customer, as well as our engineer and plumber.

This is an uncertain and challenging time for all of us. We are all in this together and must all try our best to keep to the Government's Guidance for beating this outbreak.

Stay Safe and Well

HPR
Heating & Plumbing Resolutions Ltd
Tel: ‪01954 714999‬
Email [email protected]

Local family business. Quick response and free estimates. Cambridge, Cambourne, Papworth, Hardwick, St Neots, St Ives, Huntingdon and beyond.

25/05/2020

Please Remember that if you have ALREADY BOOKED an appointment and then you or someone in your household has recently returned from one of the high-risk countries impacted by Coronavirus, or you have been in contact with someone who has a confirmed case or is waiting for test results, then please let our advisors know.

Please also advise us if you are self isolating.

25/03/2020

An email from The Arthur Rank Hospice Charity