29/07/2026
Email Update
After what has felt like an eternity, we're finally back up and running! ✅
What started with a damaged phone quickly turned into being completely locked out of our Microsoft 365 account because the authentication couldn't be transferred to the new device.
The most frustrating part? Trying to get support. The initial contact was through AI, with responses often taking days. For a business that relies on email every day, being unable to speak to a person when you're locked out of your own account is incredibly disappointing. Surely there has to be a better way.
A huge thank you to everyone who has been patient while we got this resolved. We know some of you have been waiting longer than usual for replies, and we genuinely appreciate your understanding.
As of yesterday, everything is back to normal, so if you've been waiting to hear from us, we'll be catching up as quickly as possible.