Hilton Heating Norfolk

13/08/2026

Holidays! ☀

All of us here at Hilton Heating be taking a little break the end of Aug for some rest before things inevitably get a whole lot busier in the Autumn/winter.

Availability wise, whilst we have 1 engineer in most of next week, there are only a couple of spaces left for the more urgent requests. The following week, we'll have 1 engineer in doing a few routine jobs for our regular service customers, as well as the odd breakdown/repair space if required.

Please note, if demand gets too high (you really never know this time of year!), then we will need to pause taking on new customers during this time.

If you need to get hold of us during this time, there will be instructions on our away messages/answer phones on what to expect. Any other general enquiries will be responded to when we're at max capacity and running as normal again.

The quickest and most reliable way of getting in touch with us after this week will be WhatsApp messenger, as wherever we are in the world, we can respond to anything urgent.

All of that does mean that we're unable to take on any more service jobs for August now, and are currently booking in to September. At least half of September's service reminders have already gone out, but even if you have yet to receive yours, please feel free to get in touch before we're on holiday to secure your slot.

We hope that you've all enjoyed your summer (even if we have had far too many heat waves this year!), and we look forward to seeing you in the autumn when things are a little less hot 🥵

13/07/2026

**Last minute cancellations**

We've had a couple of last minute cancellations come in for tomorrow (Tues). Whilst this isn't generally an issue for us, (we sometimes have waiting lists as long as our arm for breakdowns and more urgent work!!), with the recent hot weather, there is definitely less need for all of that at the moment.

Therefore, we can open these spaces up for more general work, such as boiler services or smaller jobs that are charged on our hourly rate such as gas cooker or fire removals. Or if you've been putting off a niggling issue with your heating/hot water system, that you've been meaning to ask us about - now is the chance!

Please note, no larger jobs or things we need to quote for as there won't be time, however we can of course arrange other days for us to come and look at other jobs if yours doesn't fit in to the smaller time slots we have for tomorrow!

You can get in touch with the contact info below 👇

☎️ 01953 718375
📧 [email protected]
🌐 www.hiltonheatingnorfolk.co.uk/contact
📲WhatsApp message - 01953 718375

Find out how you can get in touch with us here at Hilton Heating. Boiler service and repair specialists in areas of Norfolk, including Attleborough, Wymondham, Diss and Watton.

02/07/2026

Hurrah, WhatsApp have finally allowed us to join using our office number! 🎉

This means you can direct message us any enquiries, photos etc easier using our standard office number - 01953 718375📲

We have also reserved our username on there (hiltonheatingnorfolkltd) for when this feature rolls out in the coming weeks/months.

Just to note, we will only be responding to these messages like all of our other ways of contact - during our office hours. We can also only accept messages by WhatsApp. Any calls need to be made using your standard phone service.

So if you're looking to book in your annual service, have a query relating to your heating/hot water, or anything else you think we may be able to help with, please feel free to get in touch!

11/06/2026

Let's talk business for a moment! 👩‍💼

Truth be told, we don't often advertise or push for installations or larger projects.

And we certainly don't push customers in to something that they haven't asked for or needed. I.e. pretty much every boiler breakdown we've been out to in recent months has been repairable. We've even been out to boiler installation requests and been open and honest with customers, explaining that a new boiler isn't really necessary or won't magically solve their current concerns.

Dan is a self proclaimed rubbish salesman, but that's how we've built our business - being open and honest. And that isn't going to change.

Whilst short term, it may seem like good business sense to take on every install request that comes our way, long term we wouldn't have 3000 service and repair customers we have now in doing so. This stands us in good stead for any economic nosedives, when people will prioritise repairs over large works.

Yes, we could scale up our business, have dedicated installation teams, take on larger projects, work with other companies, but that's just not the direction we want to go in. Concentrating on our loyal customers is always going to be our priority. Repairing boilers, saving people money and delivering the best quality customer service we possibly can is and always has been the goal.

If you've reached the end of this, and are still considering a boiler upgrade, a new cylinder, or just want some helpful advice on how to better your existing system, do feel free to get in touch. We are only able to take on larger jobs in the spring/summer months, when we have greater flexibility and a lot less breakdowns and repairs to deal with.

☎ 01953 718375
📧 [email protected]
🌐www.hiltonheatingnorfolk.co.uk/contact

08/06/2026

Summer (although it may not feel like it right now!), is just around the corner! 🌞

Whilst most people may not be thinking about their boilers and heating system, this is a gentle reminder that now is the absolute best time to be booking in your servicing and any other heating jobs you need carrying out.

✅ Avoid waiting weeks to get an appointment
✅ Reduce the risk of unexpected breakdowns when you need your boiler the most
✅ Be autumn winter ready!
✅ Keep your boiler running as efficiently as it can be
✅ Frees up more slots for us in the winter months to help those who need us the most 🥶

🔥Thinking about a larger project like a boiler upgrade? We only carry these out in spring/summer months, therefore get your quote carried out now to avoid waiting until next year for us to carry out the work.

Get in touch with us to book your appointment:

📱01953 718375
📧 [email protected]
🌐

Find out how you can get in touch with us here at Hilton Heating. Boiler service and repair specialists in areas of Norfolk, including Attleborough, Wymondham, Diss and Watton.

24/12/2025

That's us done for another year (well, sort of!).
We have a couple of days when an engineer can be available should any of our existing customers have any problems over the Christmas period. This will be on a first come, first serve basis as there are limited slots available.
We'll be accepting new customers in the new year again, so if anyone is looking to book in for any routine works, please leave us a message and we'll get back to you when we're back in the office on Monday 5th January.

On behalf of us all at Hilton Heating (including the office cats), we wish you a very Merry Christmas and a Happy New Year! Thank you for keeping us busy for another year! 🥂