07/10/2026
I want the best for my customers, my team and the trades. That's why I filmed this.
I honestly believe being a tradesman is one of the hardest things you can do.
We are always having to educate ourselves on new things coming out. New regulations. New ways of doing things. In the heating game, we're always asking how we can reduce energy bills and heat a home better for less.
There is so much constant learning. Since I started learning about heat pumps, it has blown my mind how much you need to know. It is crazy.
And no one sees the time and effort that goes into it. The real long hours. We're on the tools, then we're picking up supplies early in the morning, then we're doing invoicing and quotes late at night. It is relentless.
There is so much going on in our heads that sometimes we can't think straight. Cashflow matters. Every job has variables we can't even see coming.
I'm not saying this for sympathy. Most people only see the finished job. They never see what sits behind it.
You wouldn't ask Tesco to take the VAT off. Tradesmen are real businesses too, and we deserve the same respect as any other business owner.
But here's why I'm telling you this.
Every home we work on matters to us. When you let us into your house, you trust us with something important. That's why we communicate clearly, quote properly and turn up when we say we will. It's why we never stop learning. We want you to feel safe in our hands.
Caring about the customer and caring about the trade go together. The more we respect our industry, the better the service you get.
If you work in the trades, I'd love to hear your story. What's made this feel like a hard industry for you?
It's time we all level up and stick together.
