08/10/2026
π§β‘ A LITTLE INFO ABOUT OUR CALL-OUT TIMES β‘π§
With the busy season upon us, we thought weβd explain how our call-out time slots work for our customers.
These time slots have always been in place and help us organise our engineersβ days and attend as many customers as possible.
π§ PLUMBING & HEATING
π 8amβ9am β First call
π 8amβ12pm β Morning calls
π 12pmβ4pm β Afternoon calls
β‘ ELECTRICAL
Our electricians work to the same call-out time allocations as our plumbers and heating engineers:
π 8amβ9am β First call
π 8amβ12pm β Morning calls
π 12pmβ3:30pm β Afternoon calls
π PLEASE REMEMBER
These are time windows rather than exact appointment times. Our engineers can be dealing with jobs that take longer than expected, emergencies or unexpected issues throughout the day, which can sometimes affect arrival times.
Weβll always do our best to keep you informed and get to you as quickly as possible.
β€οΈ Thank you for your patience, understanding and continued support β especially during our busiest time of year!
R&D Services
π§ Plumbing | β‘ Electrical | π₯ Heating | π Property Maintenance
π 01224 211749
π§ [email protected]