03/30/2023
Mainline Plumbing and Heating Office Administrator Job Opportunity
Who we are:
Mainline Plumbing and Heating has been servicing families in Prince George and the surrounding region for over 25 years. In addition to our fast, friendly advice, we are a leader in delivering quality plumbing and heating installation, and repair services. All our technicians are trained to the highest standards and are fully insured and licensed.
What we offer:
• Benefits and competitive compensation including Extended Health, Life Insurance, Critical Illness, Long Term Disability, Health, Drugs, Vision, and Dental.
• Opportunity to join our Pension Program following successful completion of your probationary period.
• Professional mentorship and training to support your growth and development potential to advance your career within Bookkeeping/Accounting field
• Flexibility: We understand our employees’ needs and strongly support work life balance.
• Friendly team environment that is focused on successful customer outcomes
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The Opportunity:
Mainline is searching for an experienced, friendly and efficient Office Administrator to join our collaborative team.
Key Roles & Responsibilities:
Reporting to Manager job duties include but are not limited to:
• Managing customer inquiries and making appointments for plumbing and heating services both in person and over the phone;
• Scheduling and dispatching technicians to job sites;
• Greet customers, ascertain nature of business and direct visitors to employer or appropriate individual;
• Receiving and responding to phone and email inquiries from customers and suppliers;
• Keeping the office organized and running efficiently including management of correspondence (mail, letters, packages, etc.);
• Support budgeting, invoicing, payments and accounting procedures/department through accurate data entry tasks;
• Set up and maintain manual and computerized information filing systems;
• Determine, establish and modify office procedures as needed;
• Coordinate with suppliers to order and track inventory of equipment and supplies;
• Submit timely reports and prepare presentations/proposals as assigned;
• Assist colleagues whenever necessary;
• All other duties as requested.
Qualifications:
• A minimum of 2+ years of experience as an office administrator or similar role;
• Administrative Assistant Certificate from an accredited post-secondary institution preferred but not required;
• Excellent organizational and time management skills;
• Strong written and verbal communication skills;
• Ability to multitask and work effectively in a fast-paced environment;
• Knowledge of office software, including Microsoft Office suite of programs and Sage accounting software.
Competencies for Success:
• Accountability - Can be relied upon to ensure that job duties within area of responsibility are completed in a timely manner. Able to monitor programs and/or activities and take corrective action when necessary;
• Reliability - Demonstrates a high level of dependability in all aspects of the job;
• Communication - Creates an atmosphere in which open, timely and high quality information flows smoothly while encouraging open expression of ideas and opinions. Able to listen and respond appropriately to others;
• Customer Focus – Ability to develop, maintain and nurture strong relationships with customers by listening, understanding and responding to identified needs;
• Professionalism - Reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments;
• Attention to Detail - Achieves thoroughness and accuracy when accomplishing a task through concern for all areas involved.
If this sounds like the right opportunity for you please submit a cover letter and your resume, to help us get to know you and understand why this is the right position for your experience. We look forward to hearing from you!
We appreciate your time and effort taken to submit your application, please note that only short-listed candidates will be contacted for an interview, thank you!
Email resume to: [email protected]
