09/15/2026
Today was a Fireplace service day.
A GAS FIREPLACE SERVICE IS A LOT MORE THAN CLEANING THE GLASS.
Cool morning. You grab the remote, hit the button…and nothing.
That was the situation with this fireplace. Once we got into it, the pilot was operating, but it wasn't reliably lighting the main burner. Adjusting the pilot wasn't enough, so we replaced the 3-way pilot hood and continued through a complete service of the appliance.
We tore the fireplace down — surround, glass, logs, embers and burner removed — so we could properly inspect what was happening behind the glass.
During the service we cleaned and inspected the burner and firebox, cleaned the porcelain panels and fan, checked and set the venturi, verified inlet and operating gas pressures, performed electrical/voltage testing, replaced the backup and remote-system batteries, resynchronized the remote, and tested flame modulation and fan operation.
We also rebuilt the ember bed to freshen up the flame appearance, cleaned the glass inside and out, reassembled everything and cycled the fireplace through its functions before calling the job complete.
🕷️ HERE'S SOMETHING MANY HOMEOWNERS DON'T THINK ABOUT.
Around lakes and other high-moisture locations, we regularly see moisture, corrosion and insect/spider issues in gas fireplaces — particularly appliances that sit unused with the pilot shut off for long periods.
The odorant added to propane and natural gas can be associated with insect/spider activity around gas equipment. A direct-vent termination also provides a pathway into the appliance, where the dark, protected environment can become an attractive place for insects and spiders to nest. Webs or debris in the wrong place can interfere with burner operation.
Where the appliance manufacturer permits continuous-pilot operation, leaving the pilot operating can help keep some warmth in the firebox during damp conditions. Always follow the manufacturer's instructions for your particular fireplace.
That's why proper maintenance isn't just about making the fireplace look good.
Inspect it. Clean it. Test it. Make sure it operates the way it was designed to.
And before we leave, we make sure the homeowner is comfortable operating the fireplace and remote and answer any questions they have.
🔥 Warm home. Safe heat. Done right.
Kawartha Heating Solutions
📞 Call or text Keith: (705) 559-1602
Serving Norwood • Havelock • Hastings • Marmora • Apsley • Peterborough & surrounding areas