14/10/2026
📣 A LITTLE UPDATE FROM OUR SMALL BUSINESS 💚💙
As a small, family-owned and operated business, we truly appreciate your patience, understanding and support from majority of people.
Unfortunately, there is a small minority who seem to believe it is acceptable to become abusive, complain or speak negatively about our business simply because we haven’t been able to provide their quote as quickly as they would like, despite keeping them informed of the delays.
Over the past month, we have been experiencing employee shortages, which has meant Troy has spent much of his time stuck onsite and back on the tools to keep projects moving to ensure we continue delivering the high-quality workmanship we pride ourselves on.
While managing our projects onsite, Troy has also continued attending onsite meetings, completing measure-ups and inspections, and trying to find time to prepare quotes in between everything else. As you can imagine, this has meant our quote turnaround times have been longer than usual.
Unfortunately, staff shortages are one of those challenges that can be difficult to control, and we have been doing our absolute best to manage everything as well as possible over the past month.
THE GOOD NEWS! 🙌
We now have a second crew together, which has freed up some much-needed time for Troy to get back into quoting this week! 💪
We know many of you are eager to receive your quotes and get your projects underway, and we want to assure you that we haven’t forgotten about you. We are working hard to get through each enquiry as quickly as possible we would much rather take the time to prepare your quote properly and deliver quality work than rush the process or cut corners.
❤️ A LITTLE PERSONAL UPDATE TOO
We also ask for a little extra patience over the coming weeks, as I underwent a major operation last week and the office will have restricted office hours while I recover.
I am slowly working my way through the enquiries. If I am unavailable when you call, please leave a message, and I will get back to you.
Running a small business comes with its challenges, and sometimes life reminds us that our health and family must come first. While we remain committed to providing quality workmanship and reliable service, I also need to allow myself the time to recover properly.
💚 THANK YOU FOR YOUR PATIENCE. KINDNESS AND SUPPORT💙
Thank you for supporting local and remembering that behind every small business is a real family, a small team and people doing their absolute best to look after their customers while juggling everything that comes with running a business. Please be kind the world needs more kind people.
We appreciate every single one of you.
From the team at Landscape Constructions Mackay 💚💙