McRae's Window Cleaning

21/06/2026

My first Reach-iT pole had problems — but that’s not the whole story.

Back in 2012, I bought my first pure water system from Window Cleaning World. It came with a Reach-iT Mini pole.

That pole had a few issues early on. When Window Cleaning World stopped being the distributor, I ended up dealing directly with Perry Tait.

To his credit, Perry helped me fix the issues — and I used that pole until I eventually sold that business.

In this episode, Perry and I talk honestly about those early tools, customer feedback, product development, and how Reach-iT has evolved over the years.

It is a good reminder that better tools are often built through real-world feedback from real window cleaners.

Listen to Part 1 of my interview with Perry Tait on The Window Pro Podcast. Here's the link on Spotify:

https://open.spotify.com/episode/26rkb6OQN49FFsjVUNlRei?si=K57SymDrQqGxnKUuM3zCXw

Question:
Have you ever had a tool that started rough but became part of your daily kit?
Leave a comment and tell me about it.

14/06/2026

Buying better gear won’t help much if you use it the same old way.

In Part 1 of my conversation with Perry Tait, founder of Future of Cleaning and creator of Reach-iT tools, we talk about why better window cleaning tools often require better technique.

Perry shares why efficiency is not about rushing. It is about reducing wasted movement, understanding the tool in your hand, and changing the way you work.

We also get into RADIAL brushes, rinsing on the glass, and why using a new tool with an old method can limit the benefit.

This is a practical conversation for window cleaners who want to work smarter, protect their bodies, and get more from their equipment.

Listen to the full episode on The Window Pro Podcast when it lands next Monday. You can find the podcast on Spotify:

https://open.spotify.com/show/7DVuMjORGj61Ir0Vzh2woZ?si=8_AeW_w5RuGE44BTtNVa9Q

What tool or technique has changed the way you work? Leave a comment — I’d love to hear it.

07/06/2026

Can AI help you manage your window cleaning business?

Unsure about the answer?

In this week's podcast episode, I chat with Mitch Lloyd from Adelaide, Australia.

He had some fascinating insights on how to leverage AI to provide automation, which provides you time to breathe.

Here's the link on Spotify:

https://open.spotify.com/episode/6GeLgTILEhz7bLtmkNeYJq?si=WqjloRnzTGCF1kw6Spugmw

The Window Pro Podcast · Episode

07/06/2026

Can AI and automation really help a window cleaner run a better business?

In my latest interview with Mitch Lloyd from Adelaide, we talk about how he’s using AI in a very practical way — not to replace the personal side of the business, but to save time and get more done.

Mitch shares how he’s using AI to help with commercial outreach, social media captions, staff training checklists, and even organising his thoughts as a business owner.

This is a great episode for any window cleaner who has been curious about AI but hasn’t known where to start.

The episode lands on Monday morning (GMT+10). Here's the link to my Spotify page:

https://open.spotify.com/show/7DVuMjORGj61Ir0Vzh2woZ?si=lUXEakDyQiKR_1GyrDxQPA

What’s one task in your business do you think AI would help you with? Leave a comment...

Podcast · A Window Cleaning Podcast by Duncan McRae · I've been cleaning windows (and figuring out business) for nearly 30 years. Sharing what’s worked — and what hasn’t — so you can build a trade life that’s profitable, steady, and a bit less stressful.

25/05/2026

Had some fun with a ChatGPT prompt that Squeegee Chick shared with us. Thank you, Jessica.

21/05/2026

I’ve used a lot of window cleaning tools over the years.

Ettore,

Wagtail,

Sorbo,

Unger Ninja,

Moerman.

Water-fed poles, different rubbers, handles, channels, brushes — you name it.

And here’s what nearly 30 years has taught me:

Your tool choices will evolve.

That’s why I’m not a big fan of telling every cleaner there’s one perfect brand or one perfect setup.

There isn’t.

There’s the tool that works for your job, your market, and your way of cleaning.

In this solo episode of The Window Pro Podcast, I unpack that idea and share a few lessons I wish more new cleaners heard before spending big money.

It lands on Spotify on Monday morning Australian time.

My Spotify page:
https://open.spotify.com/show/7DVuMjORGj61Ir0Vzh2woZ?si=jufbBex2RzGSS-t7N5aqGA

10/05/2026

Ever wondered why your phone isn’t ringing?

It might not be your pricing… and it might not be your service…
It could simply be that Google isn’t showing your business.

I’ve just dropped a solo episode where I walk you through Google Business Profile setup step-by-step so you show up on Google Maps, build trust, and make it easy for customers to contact you.

🎧 Listen now via Spotify. Here's the link:
https://open.spotify.com/episode/1ZFFa85r4c31ddwitzo7mV?si=dvFdtgGOSP-qxuabwATwoQ

The Window Pro Podcast · Episode

03/05/2026

One broken tool can throw your whole week off.

One of the simplest but smartest parts of my chat with Tom Luter was this: build resilience into your business.
We spoke about:
1. keeping backup gear ready to go
2. why safety around power lines must be taken seriously and
3. how one small equipment failure can snowball into lost time and lost income.

It’s a good reminder that running a solid business isn’t just about working hard. It’s about being prepared.

This episode is packed with practical lessons for solo window cleaners and small operators. Here's the link to Spotify:
https://open.spotify.com/episode/6llzFsGGpWM3OMJKlgRhuD?si=K2zELS7XTK-uexHa6My1Lg

26/04/2026

Not all carbon fibre poles are the same… and choosing the wrong one can cost you.

In this week’s episode of The Window Pro Podcast, Tom Luter from CleanLynk poles in the UK breaks down the difference between hybrid, woven, high mod and ultra high mod poles in a really practical way.

If you’ve ever wondered:
1) what the real difference is
2) whether lighter always means better or
3) what makes a good daily-use pole,

this chat will help.

There’s also a great reminder in here: don’t buy one giant pole to do everything if it’s going to wear you out.
Simple, practical advice. The kind that saves your body and your business over time.

Go and listen to the full interview on Spotify. It lands at 9am Monday Sydney time, or 7pm Sunday New York time. The link to Spotify is in my Instagram bio.

Leave a comment and tell me what pole setup you’re using at the moment and why you love it.

15/04/2026