20/03/2025
We thought we would share an email we received this week from a dear customer. Her kind words put a smile on our faces this week. We replaced her roof last September and recently completed a minor repair after another tree fell in the windstorms on her beautiful new roof. We appreciate it so much when customers reach out to us to tell us we are doing a good job!
“Thank you for your prompt reply and the low bill for fixing the shingles on my roof. I have had a tremendous amount of unexpected expenses in the last year (including two trees falling on the house that required removal and a new roof). Tough for us old folks on a fixed income.
I have already been singing your praises to friends and neighbors since September.. I don't have family in the area so that doesn't apply. I was very pleased with Mike offering me options, good estimates, and quality work last September when the first tree fell on the power line and the house. And you provide excellent customer service, which is a really big deal for me because I deal with so many doctors, insurance companies, repairmen for my older home, my church, etc. My time is so limited during the day that good prompt replies and appointments are very important to me and you, Mike, Ricardo and the initial crew excelled in this area. I remember Mike offering to drive me to Bible Study one day although I was driving by then. What a wonderful guy!
May God bless you and Mike, your family, and your business. He has already blessed me by putting your company on my radar!. I hope I don't have to use your services again but, if I do, I will give you a call. And I will spread the word about you to people who need your services.”
—Gladys V. in Irving, TX