27/08/2024
Food for thought: My approach to effective communication is to listen completely without interrupting, and once they finish validate what they said whether I agree with it or not. That isn't the point. That's how they feel, that is their reality, and I can't help anyone if I don't have an understanding of where they're coming from. A lot of times just listening and validation are all that's needed to help.
Just listening gains me a deep understanding of what someone is dealing with. For me it is an honor to be selected to answer a question for someone. That someone would actually come to me for advice is an incredible feeling of joy and pride, so I feel that I owe it to that person to focus on the conversation.