09/12/2026
A FRIENDLY reminder
This is my office.
And in this picture is my entire staff.
Just me. A basement. A service truck. And a cellphone I pay good money for that still hates concrete walls and dies faster than I’d like. Chelsea helps when she can, but has her own career and kids to take care of.
This time of year is a big push — getting systems in and running before anyone needs them. The phone rings a lot, and that is NOT A COMPLAINT. I am genuinely grateful every time one of you wants to be scheduled.
If I don’t answer right away, it isn’t because you’re not important. It’s because I’m usually on a job, in a basement with no signal, or waiting until I can actually look at the calendar, check parts, and give you a time I can keep. The last thing I want is to book you, have you rearrange your day, and then drop the ball — missed appointment, double-booked slot, parts I forgot to order.
I usually only lock in 1–3 jobs at a time for that same reason. Not everyone can text or email back in the moment, and I’d rather do it right than fast.
My family and I don’t take any of this for granted. We appreciate each and everyone of you and are truly grateful for the opportunity’s!
Thank you for the work, the trust, and the chance to take care of your home.