Geoff Rottmayer - Fiber Done Right

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Geoff Rottmayer - Fiber Done Right Fiber Done Right is for the people responsible for building fiber networks.

You can have detailed specifications and still get inconsistent construction.🎧 Listen to the Fiber Done Right episode he...
09/09/2026

You can have detailed specifications and still get inconsistent construction.

🎧 Listen to the Fiber Done Right episode here: https://lnkd.in/gGas88Gt

Having a standard and having a shared understanding of that standard are two different things.

The requirement can be written down, shown on the prints, and covered at kickoff.

But everyone still has to interpret what it means when the work starts.

If those interpretations are different, variation exists before anyone builds anything.

That’s what defining “good” is really about.

Creating enough shared understanding that the contractor, inspector, superintendent, and PM are working toward the same result.

In this episode, I break down what “good” actually means in fiber construction and why defining it is the starting point for consistent ex*****on.

🎧 Listen here: https://lnkd.in/gGas88Gt

An experienced inspector can look at a jobsite for 30 seconds and see 20 things a new inspector never noticed.That’s wha...
09/08/2026

An experienced inspector can look at a jobsite for 30 seconds and see 20 things a new inspector never noticed.

That’s what experience does.

It compresses information.

The problem starts when we assume everyone else sees what the experienced person sees.

They don’t.

An inspector, superintendent, project manager, and construction manager can stand in the exact same place and have completely different responsibilities.

Each role should be looking for different things, making different decisions, and knowing where their authority stops.

I’ve seen what happens when that isn’t defined.

Some people overstep because they think everything is their responsibility.

Others don’t do enough because nobody ever showed them what their responsibility actually is.

Then we judge their performance against expectations we never clearly defined.

That’s a system problem.

This is the thinking behind our Inspector Development System.

The field manual has to be simple enough that a new inspector can open it, go to LOCATES, and immediately understand:

Observe: What am I looking for?
Verify: What am I confirming?
Record: What evidence do I need?
Communicate: Who needs to know?

Then:

What are the risks?
Where is the hold point?
Can work proceed?

Experience should make an inspector better.

It should never be required just to understand the job.

Give inspectors simple tools, clear responsibilities, defined authority, and a repeatable process.

Now you have something that can be taught, measured, repeated, and scaled across the company.

That’s the difference between having inspectors and having an inspection system.

If your inspectors are learning the job differently depending on who they ride with, we should talk.

If your inspectors are learning the job differently depending on who they ride with, schedule a call with me: https://lnkd.in/gyaKJKVm

We’ll look at how inspection is being handled today, where the gaps are, and what it would take to build a simple, repeatable Inspector Development System your company can actually use.

One of the fastest ways to find holes in an operation is to track the questions that keep getting escalated.A superinten...
09/06/2026

One of the fastest ways to find holes in an operation is to track the questions that keep getting escalated.

A superintendent calls the PM.
An inspector calls their supervisor.
The PM calls the director.

Different person. Same type of question.

When that keeps happening, look at the system.

Who owns the decision?
What can they decide without approval?
Where does their authority stop?
What actually requires escalation?

Without those guardrails, escalating is the logical thing to do.

Why take responsibility for a decision when you’re not sure you have the authority to make it?

So management keeps answering.

And the operation learns:

When you’re unsure, send it up.

Now you’ve created dependency.

I see this a lot with inspection programs.

Inspectors are given responsibility for quality, but nobody has clearly defined what they can approve, what they can stop, what they can require to be corrected, and what actually needs to be escalated.

Experience helps, but it doesn’t solve an undefined system.

That’s one of the things we build into our Inspector Development System: clear standards, decision guardrails, authority, hold points, documentation requirements, and escalation paths.

The goal isn’t to eliminate escalation.

It’s to make sure the right decisions are being made at the right level.

If your inspection program depends on management answering questions your inspectors should be equipped to answer, let’s talk.

Message me to schedule a call and I’ll walk you through the Inspector Development System: https://lnkd.in/gyaKJKVm

Once you see it, you can’t unsee it.This is something I’ve taught crews time and time again when they’re dealing with ex...
07/10/2026

Once you see it, you can’t unsee it.

This is something I’ve taught crews time and time again when they’re dealing with excessive utility strikes.

A small change in the way your crews think and work can reduce unnecessary utility hits.

Will you eliminate every strike? No. Utility work always carries risk. But you can absolutely reduce them.

If your crews are dealing with repeated utility strikes, let’s fix the decisions that lead to them.

Schedule a Fiber Done Right training with your team. We can do it on the next rainy day, between projects, or whenever your crews are off the job. Let’s get a time on the calendar. https://lnkd.in/gZZy-hxq

——————————————————-

If you build fiber:

▪️OSP Training For Your Crews: valorservicesllc.co
▪️Fiber Done Right Newsletter: https://lnkd.in/gcC4Mj7Q
▪️Fiber Broadband Simplified: https://a.co/d/8ytAbEL
▪️Aerial Fiber Construction Simplified: https://a.co/d/hGAJtHS

Every Contractor Has a Different Definition of Quality. You’re Paying for It.Quality isn’t the problem.The definition of...
07/02/2026

Every Contractor Has a Different Definition of Quality. You’re Paying for It.

Quality isn’t the problem.

The definition of quality is.

Ask ten contractors what “good work” looks like and you’ll probably get ten different answers. Every crew has developed its own habits, shortcuts, expectations, and interpretation of the specifications. None of them may believe they’re doing poor work, but they’re not building the same network.

That’s where the money starts leaking.

One contractor leaves enough slack to simplify future maintenance. Another leaves the minimum. One documents every installation the same way every time. Another documents only what they think is important. One crew follows a repeatable process. Another relies on experience.

Every one of those differences becomes part of the network.

Construction doesn’t get more expensive because contractors are trying to do a bad job. It gets more expensive because every contractor is building to a different standard. That variation leads to more inspections, more rework, more callbacks, higher maintenance costs, and a network that costs more to own over its lifetime.

The goal isn’t to find perfect contractors.

The goal is to make sure every contractor is building to the same definition of quality.

That’s why Fiber Done Right exists to help network providers define what good looks like, teach every contractor to the same standard, measure it in the field, and sustain it across the entire program. Less variation leads to lower costs, more predictable construction, and a higher return on every dollar invested.

If every contractor has a different definition of quality, you’re not building one network. You’re paying for many different versions of it. Let’s talk: https://calendly.com/geoff-valorservicesllc/30min?month=2026-06

——————————————————-
If you build fiber:
▪️OSP Training For Your Crews: valorservicesllc.co
▪️Fiber Done Right Newsletter: https://lnkd.in/gcC4Mj7Q
▪️Fiber Broadband Simplified: https://a.co/d/8ytAbEL
▪️Aerial Fiber Construction Simplified: https://a.co/d/hGAJtHS

The Rework That’s Destroying Your ProfitRework is simply the invoice for a problem that happened earlier.By the time a c...
07/01/2026

The Rework That’s Destroying Your Profit

Rework is simply the invoice for a problem that happened earlier.

By the time a crew has to reopen a handhole, replace a section of conduit, resplice fiber, or make another trip to the jobsite, the money is already gone. The real cost was created when expectations weren’t clear, work wasn’t completed to a consistent standard, or problems weren’t caught before the crew moved on.

Rework doesn’t create the loss. It exposes it.

That’s why companies that consistently make money don’t just focus on reducing rework. They focus on eliminating the reasons rework exists in the first place.

At Fiber Done Right, we help contractors define what good looks like, teach it, measure it, and sustain it across every crew so problems are prevented instead of corrected. Every hour spent on rework is an hour that isn’t generating revenue.

If rework has become part of your normal operation, the problem probably isn’t your crews. It’s the lack of a consistent standard. Let’s fix that. https://lnkd.in/gZZy-hxq

——————————————————-

If you build fiber:

▪️OSP Training For Your Crews: valorservicesllc.co
▪️Fiber Done Right Newsletter: https://lnkd.in/gcC4Mj7Q
▪️Fiber Broadband Simplified: https://a.co/d/8ytAbEL
▪️Aerial Fiber Construction Simplified: https://a.co/d/hGAJtHS

Construction doesn’t just build a network. It determines what that network will cost to own.Every fiber network eventual...
07/01/2026

Construction doesn’t just build a network. It determines what that network will cost to own.

Every fiber network eventually becomes an operating expense.

Every maintenance call, restoration, troubleshooting effort, upgrade, and expansion is influenced by the decisions made during construction.

The amount of slack left in a handhole, the consistency of labeling, the quality of documentation, and hundreds of other installation decisions may not affect whether the network passes inspection today. They will affect how much time and labor it takes to maintain that network for the next 20 or 30 years.

That’s why the lowest construction bid doesn’t always produce the highest return on investment. A network built with inconsistent standards can quietly consume millions more in operating costs over its lifetime.

Construction isn’t simply the cost of building the network. It’s one of the biggest factors in determining the lifetime cost of owning it.

Fiber Done Right helps ISPs protect that investment by creating one construction standard across every contractor. When every crew builds the same way, maintenance becomes more predictable, operating costs go down, and every construction dollar delivers a greater return.

If you’re investing millions to build a fiber network, make sure you’re protecting the millions you’ll spend owning it. Let’s talk: https://lnkd.in/gG-Qsa-f

Why do projects seem to slip?When I first started out, I used to think projects fell behind because of one big event.The...
06/28/2026

Why do projects seem to slip?

When I first started out, I used to think projects fell behind because of one big event.

The longer you do this, the more you come to realized that schedules usually drift.

A decision takes longer than expected. Information doesn’t reach the right person. One crew finishes a day late, which pushes the next crew back. A small issue gets ignored because it doesn’t seem urgent. Each delay looks manageable on its own.

Then one morning everyone is asking why the project is behind.

I’ve started to believe schedules are less about managing time and more about managing the hundreds of small decisions that either keep work moving or slowly create friction.

By the time a missed deadline shows up on a report, the real causes have often been building for weeks.

What do you think causes projects to slowly fall behind?

——————————————————-

If you build fiber:

▪️OSP Training For Your Crews: valorservicesllc.co
▪️Fiber Done Right Newsletter: https://lnkd.in/gcC4Mj7Q
▪️Fiber Broadband Simplified: https://a.co/d/8ytAbEL
▪️Aerial Fiber Construction Simplified: https://a.co/d/hGAJtHS

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