10/04/2026
Welcome back to TenPoint Complete, Mary Howard!
We’re excited to reintroduce Mary, who brings 16 years of experience with TenPoint Complete and a commitment to helping our customers. As she returns to our Customer Service team, we’ll let her share a few words:
“Hi, I’m Mary Howard, and I’m excited to be back at TenPoint Complete!
After spending 16 years with the company and taking a little time away, it feels great to return to the team, reconnect with longtime customers, and get to know the new shops we support.
My background is in Customer Service Management. Throughout my time at TenPoint, I’ve worked closely with the automotive industry to help ensure clear customer communication and a smooth repair experience. Building strong relationships, solving problems quickly, and providing dependable support have always been at the heart of what I do.
As your primary customer service contact, I’m here to help keep repair orders moving smoothly, ensure customer outreach is completed accurately, and assist with reports, communication, or questions about our services.
Most of all, I look forward to working alongside your team and helping your shop get the most value from the TenPoint Complete program.
Whether we’ve worked together before or are meeting for the first time, I’m happy to be here and ready to help!”
Please join us in welcoming Mary back!