08/28/2026
Rick, we take customer concerns seriously, but important context has been left out of this review. The individuals you requested were originally provided as general laborers to assist with moving furniture, and you were aware of that. You were also advised that missing baseboard sections needed to be replaced for the quarter-round installation to be completed properly, which you declined.
When concerns were raised, we offered to provide skilled tradesmen, but that option was declined in favor of hourly labor. Payment also remains outstanding for moving services performed on two separate occasions.
Despite the claims being made here, you have continued attempting to contact and hire the same workers you are criticizing. We dispute responsibility for the additional damages and costs being demanded from us and have documentation of the work, communications, and payment history.
We remain willing to address legitimate concerns professionally, but we will not accept responsibility for work we did not perform or conditions we did not create.